We are currently experiencing the same problems - when you attempt to
create a new assignment, we see the following error:
"Blackboard Integration Error
Unable to create assignment.
I've been in touch with TurnInIn support about the problem, and they
pointed me to the System Admin tab in Blackboard, Building Blocks, and
the Properties page for TurnitinUK Assignment. This shows the following
Error Code: 431
Error Message: Error trying to connect back to the Blackboard web
Please check your Account ID and Shared Secret Key.
If the problem persists, please contact the TurnitinUK HelpDesk with
your Blackboard email address, the account id, and the error code and
I've forwarded this information to TurnItIn support, and they are
currently investigating the problem. I will post again when we have a
solution. We have Blackboard 220.127.116.11.
IT Services - Senior ILT Support Analyst
City College Norwich, NR2 2LJ
Tel : +44 (0)1603-773659
e-mail : [log in to unmask]
From: Blackboard/Courseinfo userslist
[mailto:[log in to unmask]] On Behalf Of H Griffiths
Sent: 23 January 2008 16:33
To: [log in to unmask]
Subject: Turnitin building bloc problem
Apologies for cross posting
We have a problem with the Turnitin building bloc for Blackboard 7.2. It
repeatedly failing, which results in a *connection failed* error and an
inability to create new Turnitin submission points. The only solution we
have found is to restart the application - not very satisfactory;-)
Does anyone have any suggestions or advise?
e-Learning Support Officer
Education Support Unit
University of Bristol
email: [log in to unmask]
tel: 0117 9287057
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