Apologies for cross posting.
The following course part of the NoWAL programme of training and development aimed at middle managers and above. To book a place on this course please fill in the form at http://www.nowal.ac.uk/training/management_training.php?course=16 .
15/05/07
Managing performance
Liverpool
Sharon Grant
http://www.nowal.ac.uk/training/management_training.php?course=16
Who should attend?
The NoWAL middle management theme is aimed at staff working within library and information services at middle/intermediate management level and above.
The aim of this event is to develop participants approach to managing performance, particularly poor performance.
By the end participants should be able to:
* Define the main ways in which managers can contribute to improved staff performance
* Diagnose performance problems
* Explore the idea of the psychological contract and it’s implications for individual motivation
* Use a consistent approach to establishing expectations with staff about objectives, performance and development
* Consider what processes exist or need to be established to support this approach
The content will include:
* Examining what we mean by performance at work and diagnosing the culture in our own work areas to see what can we do about it
* Identifying existing mechanisms for enabling good performance and retaining staff
* Recognising the difference between competence, ability and performance
* The psychological contract
* Framing expectations, allocating work, agreeing objectives, reviewing performance and planning for ‘difficult discussions’
* Action points for each participant.
About the tutor
Sharon is a management and organisational development specialist with 15 years experience in public and voluntary sector leadership and management development including the HE, local government and the NHS sectors. She specialises in management development related to performance of individuals, teams and services. She is an accredited EFQM Assessor and a qualified MBTI practitioner.
Sharon currently works as an Education Development Coordinator for Management Development at the University of Salford. During her time at Salford she has established a 5 year Leadership and Management Development Strategy and developed programmes at first line, middle and senior management levels.
Prices
NoWAL Staff - £90
Non-NoWAL Staff - £135
Book a place on this course
http://www.nowal.ac.uk/training/management_training.php?course=16
Other courses in this series include
26/04/2007
Influencing & networking for managers - Manchester
10.00 - 16.30
Sharon Grant
http://www.nowal.ac.uk/training/management_training.php?course=15
30/05/07
Introduction to making a business case
Manchester
Larraine Cooper
http://www.nowal.ac.uk/training/management_training.php?course=17
07/06/07
Managing change
Preston
Deborah Dalley
http://www.nowal.ac.uk/training/management_training.php?course=18
If you have any questions about these courses please do not hesitate to contact me.
Thank you
Gil Young
NoWAL Support Officer
NoWAL: Widening access to library resources and improving learning and information support services through innovation, influence and partnership.
Minshull House
47-49 Chorlton Street
Manchester
M1 3FY
0161 247 6021
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