Dear Anna,

Whilst we have widely communicated the impending change to delivery of
Blackwell Publishing's full text content via IngentaConnect, the change is
not yet live, so IngentaConnect is still delivering Blackwell content in the
"old" way.

We are currently testing the new delivery mechanism and expect this to be
live within the next few weeks - a further announcement will be made to
subscribers at that point, to confirm that the changes have taken effect.

Once the changes have been implemented all subscribers will be seamlessly
transferred to Synergy to access full text. Non-subscribers will be given
the option to purchase the article via IngentaConnect.

IngentaConnect will continue to flag your subscriptions with the "S" icon,
based on the information we receive from Blackwell. In order to get the "S"
icon to appear, you or your agent will need to activate your access with
IngentaConnect in the same way as you have done in the past. Following
authentication as a subscriber on IngentaConnect, you will be passed to
Synergy where you will be re-authenticated and granted access to the full
text.

We will get in touch with you separately to investigate why the "S" icon is
not appearing for all your subscribed titles.

I hope this helps clarify the situation. Please do not hesitate to contact
me or the IngentaConnect customer service team ([log in to unmask]) if
I can provide any additional assistance.

Kind regards,

Regards,
Amel
_________________________________________________________
Amel Abourachid
Library and End User Services Manager

Ingenta PLC
Unit 1 Riverside Court, Bath, BA2 3DZ, UK 
T: +44 1225 361113
F: +44 1225 361155 
E: [log in to unmask] 

www.ingentaconnect.com 
IngentaConnect: the home of scholarly research


-----Original Message-----
From: An informal open list set up by the UK Serials Group
[mailto:[log in to unmask]] On Behalf Of Anna Sansome
Sent: 13 March 2007 12:26
To: [log in to unmask]
Subject: Blackwell and Ingenta

Hi all,

Sorry if this is a no-brainer but what is happening with the Blackwell
content on Ingenta Connect? I had understood that full-text access would
disappear from Ingenta so we should just link to Synergy but we still seem
to have access to full text on the Ingenta site (articles coming from
docstore.ingenta.com, which I assume means the full-text is still hosted at
Ingenta).

Some of our subscriptions are showing entitlement to 2007 content on
Ingenta, while some of them aren't. The newsletter which announced the move
said:

"IngentaConnect will continue to host the metadata for Blackwell Publishing
journals (including the tables of contents and abstracts) but users wishing
to access the full text (in PDF or HTML format) will be directed to
Blackwell Synergy where their access rights will be validated. Users whose
access is not validated by Blackwell Synergy will be offered the option to
buy 'pay per view' access on IngentaConnect."

Does this mean that I should still be expecting to see those little orange
"S" boxes next to all the content we are entitled to, even though it isn't
hosted on Ingenta? If not, how will our users know that their access rights
will be validated without clicking on ever single link? Should I be chasing
Blackwell / Ingenta to acknowledge the subs?

It's getting confusing for users because I'm trying to push them towards the
Synergy site but the Ingenta site still gives them access (and people keep
pointing this out to me!), in several cases to issues from before 1997.

Again, apologies if I missed a vital update about this!

Anna


Anna Sansome
E-Journals Administrator
UCL Library Services
University College London
Gower Street
London
WC1E 6BT
UK

Tel: +44 (0) 20 7679 7380
E-mail: [log in to unmask]

Have you tried MetaLib yet?  http://metalib.ucl.ac.uk The new electronic
resource gateway from UCL Library Services.