Eva,
My immediate reaction is that if your servers add something to the record
prior to it leaving your organisation and is an integral part of the record
that the recipient receives, then the email you are retaining without this
information is not the full record.
It's a bit like sending out a paper letter where somebody else in your
organisation adds an "approval statement" or similar before it goes into the
envelope and gets dispatched. If you're just retaining the letter without
the approval statement, you're not retaining a copy of what actually went
out to the recipient.
Just my initial thoughts. Any other thoughts, folks?
Regards,
Eldin.
-----Original Message-----
From: The UK Records Management mailing list
[mailto:[log in to unmask]] On Behalf Of Eva Martinez
Sent: 15 February 2007 12:40
To: [log in to unmask]
Subject: Email Disclaimer
Hi,
I would like to know if anyone has had any issues for declaring emails as
records in those cases in which the disclaimer has been removed or hasn't
been added by the email server.
I realise is actually a template added to the email, but my concern is in
case the email can lose integrity as record if the disclaimer is not kept
when the email is declared as record and saved into and EDRM.
What do you think
Any opinions and experiences will be much appreciated
Thanks in advance
Eva Martinez
Solutions analyst
[log in to unmask]
|