We would prefer extending the period to Monday morning



Coles, J (Jeremy) wrote:
> Dear All
>
> There have once again been a number of UK site-admin requests to change the ROC reporting period so that system admins are able to submit reports up until a point on Monday morning. We (UKI ROC) are sympathetic to this and agree that it would be better. As you can see from the replies below the CIC-portal implementers do not find this a trivial request. It seems everyone in EGEE is impacted by changes and not just individual ROCs. We can raise this again at the operations meeting but before then we need a clear indication of how many sites are unhappy with the current situation. 
>
> Please could each site-admin tell me by direct email reply whether they (you) are happy or unhappy with the current report times? 
>
> Many thanks,
> Jeremy 
>
> -----Original Message-----
> From: Gilles MATHIEU [mailto:[log in to unmask]] 
> Sent: 26 February 2007 14:48
> To: Coles, J (Jeremy)
> Cc: oaidel; Strange, PJ (Philippa); [log in to unmask]
> Subject: Re: ROC report question
>
> Hi Jeremy,
>
> Coles, J (Jeremy) a écrit :
>   
>> Hi Osman
>>
>> Sorry to say but the sysamins here do not like the restriction of not being able to complete or update the reports over the weekend and up until Monday morning. Unfortunately we can not tell people at the sites what to do; we can only ask them to use the processes provided. There is no ROC reason to have the reports close until the middle of Monday morning so we do not have much of an argument. I have always been in favour of allowing the maximum possible time for RC reports to be submitted. It is a pity that this issue keeps reappearing and I quite understand how frustrating this must be for you. We are representing the sites and this is what they are asking. 
>>     
>
> I think the biggest problem here is the impossibility to satisfy 
> everybody...
> We can't have different time windows for each ROC. Technically, making 
> that kind of exceptions is not suitable. Then, if we extend time frame 
> for site, it will necessarily reduce time frame for ROC managers. I'm 
> quite sure some of them will complain. And if not, the OCC will, because 
> they'll say there's not enough time for them to extract info from the 
> report before the meeting.
>
> I always though having meeting on Mondays was the worst for the 
> reporting, because this necessary implies troubles since it makes the 
> week-end coincide with "the last hope minutes" to fill the report.
> We had a quite good solution a few months ago, putting the meeting on 
> Thursday. Almost everybody agreed, but OCC rolled back.
> I fully understand why your sites complain, but I would also fully 
> understand if some ROCs were against the change of what is in place 
> now... not talking about what we technically think of changing every two 
> month the mechanism.
> I know it has already been discussed many times with Nick & Maite & al, 
> but the decision is not on our side. Thus, this can be brought to the 
> Ops Meeting once more...
> Hope you can explain that to your site admins...
>
> Cheers,
> Gilles
>
>
>
>   
>> Jeremy
>>
>>     
>>> -----Original Message-----
>>> From: oaidel [mailto:[log in to unmask]]
>>> Sent: 26 February 2007 12:06
>>> To: Strange, PJ (Philippa)
>>> Cc: [log in to unmask]; Coles, J (Jeremy)
>>> Subject: Re: ROC report question
>>>
>>> Hi Philippa,
>>>
>>> The fact changing the window time for the UK ROC will imply many changes,
>>> which will obligate myself to manage the UK roc as a particular case .
>>> In addition, the report mechanism is enought complex conequently I would
>>> not like adding more complexity.
>>> However, I don't understand  why your site managers does not fill their
>>> RC reports as all RC manager on Friday.
>>> The currrent process seems to me very well, why change it ?
>>>
>>> Osman
>>>
>>>
>>>
>>> Strange, PJ (Philippa) a écrit :
>>>       
>>>> Hi Gilles/Osman
>>>>
>>>> I am asked on a regular basis if UK sites can be given until Monday to
>>>> complete their site reports.
>>>>
>>>> I have no objection to reducing the window for approving the ROC
>>>> report if it means more of the sites can submit details against errors.
>>>>
>>>> Can this be done for just the UK or does it require changes to all ROCs?
>>>>
>>>> Philippa
>>>>
>>>>         
>
>