TRAINING END-USERS
1 & 20 March, Birmingham
Many library and information workers are involved in training their end-users to use a variety of technology-based tools. Successful end-user training leads to an increase in the effective use of information within an organisation. It also means that end-users become more self-reliant and improve their information skills.
BENEFITS OF ATTENDING
This highly practical workshop provides library and information workers with the skills they need to design and deliver successful end-user training. It is relevant to people who deliver training events lasting from 30 minutes to six hours to individuals or groups. Please bring along materials relating to your existing or future events.
BY THE END OF THE EVENT PARTICIPANTS WILL HAVE:
· gained an understanding of the principles of designing successful training events
· identified approaches to running successful training events
· explored a range of strategies to ensure that their training events include a variety of interesting and memorable activities
WHO SHOULD ATTEND?
This two-day workshop is designed for library and information staff involved in delivering or planning end-user training. It is relevant to staff working in a number of sectors e.g. workplace, company, school, academic, government or public libraries and information services.
WORKSHOP LEADER: BARBARA ALLAN
Barbara's background includes workplace and academic libraries. She is a senior lecturer at Hull University Business School where she is involved in information and ICT skills training. Barbara has written a number of books for Facet Publishing including Training skills for library and information staff, E-learning and training in library and information services, and Project management.
PROGRAMME
Day 1
9.15 Registration and coffee
9.45 Welcome and introduction
Individual learning outcomes
10.00 Characteristics of effective end-user training sessions
Individual learners and their learning styles
What motivates learners?
Honey and Mumford Model of Learning Styles
Designing successful training sessions
Training aims and outcomes
4MAT Method
Use of different learning and teaching methods
Working with technology
(Coffee will be served at 11.15)
12.45 Lunch
1.45 Running training sessions
Preparation including contingency planning
Getting off to a good start
Managing the session
Assessing learning
Closing the session
Follow-up activities
Setting up micro-teaching (Homework)
(Tea will be served at 3.15)
4.30 Close
Day 2
9.15 Regroup and coffee
9.45 Micro-teaching sessions
(Coffee will be served at 11.15)
1.00 Lunch
2.00 Training end-users
Questions arising from micro-teaching sessions
Dealing with tricky situations
Evaluating training sessions
Action planning
(Tea will be served at 3.15)
4.30 Close
FEES:
CILIP personal members:
£400 plus VAT (£70) £470
CILIP institutional members:
£500 plus VAT (£87.50) £587.50
Non members:
£560 plus VAT (£98) £658
PLACES ARE LIMITED TO: 16
HOW TO BOOK:
TO MAKE A CONFIRMED BOOKING:
Please print out and complete the booking form below and return it by fax to the Training & Development Department on 020 7255 0561, or post to: Training & Development, CILIP, 7 Ridgmount Street, London WC1E 7AE
TO PROVISIONALLY BOOK A PLACE:
To make a provisional booking simply telephone us on 020 7255 0560, textphone 020 7255 0505, email [log in to unmask] or visit this workshop's web page at http://www.cilip.org.uk/training/training/2007/tl/trainingendusers.htm
(Provisional bookings will be held for three weeks. A confirmed booking must be received within this period or your place may be lost.)
BOOKING FORM:
I would like to book a confirmed place on TRAINING END-USERS, 1 & 20 March, Birmingham
Title: ____________ First name: _________________
Surname: ____________________________________
Job title: ____________________________________
Organisation: ________________________________
Address: ____________________________________
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Email address: ________________________________
Tel___________________ Fax: __________________
Are you a CILIP member? YES __ NO __
Personal* __ Institutional __ Student** __ Unwaged __
* If you are a Personal Member, but your employer is paying, they will still be charged at Personal Member rate.
** The Student rate applies to personal payers only - but not if organisations are paying the fee
CILIP membership no: __________________________
Dietary/special requirements (sensory or physical)
___________________________________________
PAYMENT OF FEE:
Option 1: __ Please send an invoice
(Your payment will be due within 30 days of the invoice date).
Please give invoice name and address if different from above:
Invoice Name________________________________________
Invoice Address_______________________________________
_____________________________________Postcode_________
Option 2: __ I will be sending a cheque (payable to CILIP) for £_______________
Please tick here if you require a receipt: __
Option 3: __ Please debit £_________ to my credit card
Credit card details:
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PLEASE NOTE: cancellations received on the day will incur the full fee. If a cancellation is received in the seven working days prior to the event, 50% of the fee will be due.
CILIP keeps any personal information you supply for the purpose for which you have provided it. It is not passed to other organisations unless this is made explicit when you supply it or if we are legally required to do so. However the Institute may from time to time wish to send you information about other services or products it provides.
CILIP reserves the right to alter details or to cancel this event should the need arise.
CILIP has provision for those in wheelchairs. Induction loops are also available.
CILIP, The Chartered Institute of Library & Information Professionals
Registered Charity no. 313014
Message sent by:
Cara Watson
Events Assistant, Training & Development
CILIP
7 Ridgmount Street
London
WC1E 7AE
Telephone: 020 7255 0560
Fax: 020 7255 0561
Email: [log in to unmask]
Visit our web pages at: www.cilip.org.uk/training
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