Russell Brown wrote:
> I've just found this in the SFE (sad, isn't it?)
>
> 7C.14 If, as part of a GMS contract, a contractor and a PCT have
> agreed an IMTS Plan and the contractor can demonstrate to the
>
> satisfaction of the PCT that-
> (a) it has working procedures operating within the practice to
> ensure that-
> (i) all reasonable steps are taken to ensure that the
> addresses held for its patients are complete and correct;
>
> (ii) its procedures ensure that its patient addresses
> are correct when patients are referred for services outside the practice; and
> (iii) all instances of conflicting information regarding
> its patient addresses are investigated; and...
>
>
> But if we assume for a moment that verification of validation is both
> desirable and necessary (and I remain to be convinced) what
> alternative could be proposed?
This is a process thing. When I refer, I ask if the address we have is
correct.
(And then the hospital uses the address they hold in one of their
several unlinked departmental record systems, copies the address off a
previous letter in their notes, or otherwise writes to a separate and
different address, before telling me that no reply has been received and
I must re-refer if they still need that referral from last year. Not
always - some patients have not been there before, or not moved since.
Wrong locus for concentration.)
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