HOW TO DELEGATE EFFECTIVELY
31 January, London
How often have you said "it's quicker to do the job myself than delegate it to a member of my team"? Surely this isn't a good use of supervisor or manager time? It can result in higher stress levels and frustrated team members. Today's work environment demands that people work smarter not harder - this practical one-day course will help you do just this.
BENEFITS OF ATTENDING
The day will develop participants' skills and confidence to delegate tasks and responsibilities productively and effectively.
BY THE END OF THE EVENT PARTICIPANTS WILL HAVE:
· explored the purposes of delegation
· identified why, what, when to delegate within their job parameters, those of the team and the organisation
· analysed and determined the delegation skills necessary for effective delegation
· ideas for improving team communication and instilling confidence in fellow professionals with regard to delegation
· discovered how the setting of SMART objectives can assist with effective delegation and completion of objectives linked to performance reviews
· increased their awareness of management of self
WHO SHOULD ATTEND?
Library and information services supervisors / managers in any work environment who supervise at least two members of staff.
COURSE LEADER: ERICA WRIGHT
Erica is an experienced training consultant in people management skills. A chartered member of the Institute of Personnel and Development, she works in both the public and private sectors helping people to gain increased confidence and effectiveness in their management skills.
PROGRAMME
9.30 Registration and coffee
10.00 Welcome
Course objectives
Delegation introduction
10.30 Why, what, when reasons for delegating
11.00 Coffee
11.20 Delegation group activity
11.50 Identification of delegation skills
12.20 Delegation case study
1300 Lunch
1.45 Improving team communication
Instilling confidence in team members
3.15 Tea
3.30 SMART objectives -performance reviews
4.0 Management of self review and action planning
4.30 Close
FEES:
CILIP personal members:
£200 plus VAT £235
CILIP institutional members:
£240 plus VAT £282
Non members:
£280 plus VAT £329
PLACES ARE LIMITED TO: 16
HOW TO BOOK:
TO MAKE A CONFIRMED BOOKING:
Please print out and complete the booking form below and return it by fax to the Training & Development Department on 020 7255 0561, or post to: Training & Development, CILIP, 7 Ridgmount Street, London WC1E 7AE
TO PROVISIONALLY BOOK A PLACE:
To make a provisional booking simply telephone us on 020 7255 0560, textphone 020 7255 0505, email [log in to unmask] or visit this workshop's web page at http://www.cilip.org.uk/training/training/2007/persdev/Howtodelegateeffectively.htm
(Provisional bookings will be held for three weeks. A confirmed booking must be received within this period or your place may be lost.)
BOOKING FORM:
I would like to book a confirmed place on HOW TO DELEGATE EFFECTIVELY, 31 January, London
Title: ____________ First name: _________________
Surname: ____________________________________
Job title: ____________________________________
Organisation: ________________________________
Address: ____________________________________
Town:________________ Postcode:______________
Email address: ________________________________
Tel___________________ Fax: __________________
Are you a CILIP member? YES __ NO __
Personal* __ Institutional __
* If you are a Personal Member, but your employer is paying, they will still be charged at Personal Member rate.
CILIP membership no: __________________________
Dietary/special requirements (sensory or physical)
___________________________________________
PAYMENT OF FEE:
Option 1: __ Please send an invoice
(Your payment will be due within 30 days of the invoice date).
Please give invoice name and address if different from above:
Invoice Name________________________________________
Invoice Address_______________________________________
_____________________________________Postcode_________
Option 2: __ I will be sending a cheque (payable to CILIP) for £_______________
Please tick here if you require a receipt: __
Option 3: __ Please debit £_________ to my credit card
Credit card details:
Name of cardholder:_______________________
Card no: __________________________________ Security code: _ _ _
Address the card is registered to _____________________________________________________________________
_____________________________________________________________________
Expiry date: _________________________________
Signature: ___________________________________
PLEASE NOTE: cancellations received on the day will incur the full fee. If a cancellation is received in the seven working days prior to the event, 50% of the fee will be due.
CILIP keeps any personal information you supply for the purpose for which you have provided it. It is not passed to other organisations unless this is made explicit when you supply it or if we are legally required to do so. However the Institute may from time to time wish to send you information about other services or products it provides.
CILIP reserves the right to alter details or to cancel this event should the need arise.
CILIP has provision for those in wheelchairs. Induction loops are also available.
CILIP, The Chartered Institute of Library & Information Professionals
Registered Charity no. 313014
Message sent by:
Cara Watson
Events Assistant, Training & Development
CILIP
7 Ridgmount Street
London
WC1E 7AE
Telephone: 020 7255 0560
Fax: 020 7255 0561
Email: [log in to unmask]
Visit our web pages at: www.cilip.org.uk/training
|