>>>>> Jeremy Coles writes:
> Matt Hodges is the correct person but may not be on the TB-SUPPORT
> mail list. He is on the GRIDPP-SC list which is used for discussing
> specifics for data transfer but generally I would recommend using
> the helpdesk so that you have a ticket number which can be followed
> up if nobody reacts. For reference additional information on the
> Tier-1 services can be found here
> (http://www.gridpp.ac.uk/wiki/RAL_Tier1) together with the helpdesk
> email address. Tickets submitted via GGUS or the UKI ROC will also
> reach the Tier-1.
I am subscribed to TB-SUPPORT, and will address David's request ASAP.
People have tended to make such requests either on GRIDPP-SC or
directly to me. The helpdesk would be good, since I am obviously not
around 24/7, and others know how to handle this stuff if I am not.
Thanks,
Matt
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