hi Andy, we scan ours into Symphony (FW product) and as a rule it works ok, needs careful monitoring for
a) completeness - often bits of the card are not included in the scanned images and then lost for ever
b) quality of the scanned image - fuzzy images, skewed images etc
c) we had teething problems with storing on line- wrong pathway for the images when they are moved from temporary cache to permanent (apparently!) so need a good company with sensible protocols
d) slow scanning speeds for certain documents - and when the local memory gets full
e) occasional unexplained loss of image that takes months to find (but so far always found)
we do an audit every month, and we are probably missing a small (but significant) number of case records because they never got back to reception to be scanned, which our trust don't seem too bothered with! this of course is a paper record problem and nothing to do with scanning
having said that - it is wonderful to get the images anywhere in the department, or hospital so providing you can sort out the procedure it is worth it
before Symphony we scanned in another system which was not as good.
From: Accident and Emergency Academic List
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Sent: 08 May 2006 21:01
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Subject: Note scanning
Does anyone have experience of scanning technology for storing ED cards?
My management are at long last coming around to the fact that our ancient card storage system and microfiche back up is a little dated.
I now a number of places have this kit but I would like advice on what works and what doesn't.
Any kit to avoid?
Thanks in advance
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