Our organisation has an outsourced telephone enquiry unit which handles all
our general enquiries and passes them onto the relevant departments for a
response. They currently archive these onto disc after 6 months but
they've asked me if they can delete these emails 3 months after receipt as
their mailboxes are getting full to capacity. Does anyone have any similar
records in their organisations and if so do you have a set retention time
for them.
Thank you
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