David
Not so much a practical experience, but the National Archives of Australia
provides some information on 'interviewing' staff as part of their
procedures for developing a Business Classification Scheme. While it might
be over and above what you are trying to do, it might be of some help.
It is part of their "DIRKS Manual - A Strategic Approach to Managing
Business Information" (Designing and Implementing RecordKeeping Systems).
The interviewing advice (including the types of questions you should be
asking) is at
http://www.naa.gov.au/recordkeeping/dirks/dirksman/dirks_A2_interviews.html,
while the broader issue of analysing business activity is at
http://www.naa.gov.au/recordkeeping/dirks/dirksman/step_B.html. The full
DIRKS manual is at
http://www.naa.gov.au/recordkeeping/dirks/dirksman/dirks.html.
The Archives Advice "Using shared folders in conjunction with a
recordkeeping system" at
http://www.naa.gov.au/recordkeeping/rkpubs/advices/advice70.html may also be
of use. I assume that the "folders" you talk of are shared network folders.
John Lovejoy
[log in to unmask]
These are my views, which strangely coincide with those of my employer.
Full disclosure: I may have at some stage, contributed to the development of
some (albeit small) parts of the DIRKS manual. I am the author of the
Archives Advice.
-----Original Message-----
From: D.Turpie [mailto:[log in to unmask]]
Sent: Wednesday, February 22, 2006 9:06 PM
To: [log in to unmask]
Subject: Consultation on Business Classification/folder structure etc.
Hi all
We have drafted a document outlining various options for a folder structure
based around a retention schedule we have developed along with our own
recommendation form these options. We have been asked to put together a
formal consultation plan this document and I was wondering if anyone had any
experience/ideas they would like to share regarding this from similar
work/experience maybe consulting on a business classification scheme. For
example
Should users be consulted?
How could/should users be consulted?
What should users be consulted on?
I would personally like to make this as open as possible so that users or at
least a cross section of users have a chance to feedback on this but do not
necessarily want to make it one of these never ending tasks that go round in
circles. I am thinking along the lines of sharing the document widely and
then running small focus groups for those users who have something to
say/feedback on the recommendation.
Any ideas/experiences gratefully received.
Thanks
David
David Turpie
Information Management Officer
Information and Knowledge Management Group
The Open University Library
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