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TB-SUPPORT  January 2006

TB-SUPPORT January 2006

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Subject:

Re: Thanks for your responses! (was RE: Site admins - please review your site pre-report!)

From:

"Coles, J (Jeremy)" <[log in to unmask]>

Reply-To:

Testbed Support for GridPP member institutes <[log in to unmask]>

Date:

Mon, 23 Jan 2006 11:55:09 -0000

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (199 lines)

Hi Yves

I am aware that you have been consistently filling in the reports and
the information has been useful. This week was taken as a reference week
because it is the first where we are happy that the process should work
without problems. The site list is not being used for anything other
than to make sure people know what was completed this week and as a
reminder to some sites that we would like extra help from them - clearly
in your case the reminder is not needed. In the future we may create a
metric which looks at site responsiveness and includes a measure of the
report checks (as mentioned at GridPP15 I am being asked to write a
report for the GridPP Oversight Committee detailing site performance
measures and how we can improve the performance of some sites), but
before doing this it is best to let people get used to it. 

Thanks for your reply (and yours Peter - received while I was replying
to Yves!).

Cheers,
Jeremy



-----Original Message-----
From: Testbed Support for GridPP member institutes
[mailto:[log in to unmask]] On Behalf Of Yves Coppens
Sent: 23 January 2006 11:43
To: [log in to unmask]
Subject: Re: Thanks for your responses! (was RE: Site admins - please
review your site pre-report!)

Hi Jeremy,

I did forget to fill in my report this week-end but in my defence I've
been filling the reports quite consistently since day one for Birmingham

and Bristol until Winnie took over the Bristol reports. One should be 
forgiven to forget once a while to deal with the report. 

I failed the rm test on 2006-01-17 at10:05:01 maybe due to the CERN DNS 
problem and another one off rm test on 2006-01-11 at 10:05:01. 

I've noticed that one off failures of the rm test occur frequently at
many 
sites and have reported this in my previous reports.

Yves


On Mon, 23 Jan 2006, Coles, J (Jeremy) wrote:

> Dear All
> 
>  
> 
> I have just been through the online weekly reports and wish to thank
> most of you for your support in this area - I hope it will continue.
The
> information and observations are useful not only to us but grid wide
in
> trying to resolve problems. 
> 
>  
> 
> I am pleased to say of the sites in the report the following
responded:
> 
> - Grid Ireland (for all sites!), LeSC, Bristol, Glasgow, Edinburgh,
> Brunel, Durham, Liverpool, Oxford, RHUL, RAL, UCL-CCC, Lancaster, IC
and
> QMUL
> 
>  
> 
> Unfortunately no information was entered regarding problems at:
> 
> -          UCL-HEP, RALPP, Birmingham, Sheffield and Cambridge.
> 
>  
> 
> Hopefully we will achieve full feedback from next week onwards. The
> reports can be edited from Friday morning until Monday morning and
cover
> the previous 7 days. If any of you have comments about the process
being
> used or suggestions for improvements (including what you want to get
out
> of this investment in time), please let me know.
> 
>  
> 
> Other information:
> 
>  
> 
> 1)       The 2.7.0 pre-release tests have mostly completed and
feedback
> is being used to prepare the release for next week. 
> 
> 2)       Our resource usage is still not high and there are plenty of
> new VOs that can be enabled. The deployment team will aim to get more
> information online to help you enable more VOs as part of the 2.7.0
> upgrade (Nb. VOs can be enabled to use free cycles and do not need an
> allocation. LHC VOs at GridPP sites are likely to need shares assigned
> in Maui (or similar) as competition for resources grows over the
coming
> years.
> 
> 3)       UKI performance has definitely improved over the last month:
> https://lxb2001.cern.ch:8443/sft/history_metrics.php?interval=monthly
> 
>  
> 
>  
> 
> Thanks again for your help,
> 
> Jeremy
> 
>  
> 
>  
> 
> -----Original Message-----
> From: Testbed Support for GridPP member institutes
> [mailto:[log in to unmask]] On Behalf Of Coles, J (Jeremy)
> Sent: 20 January 2006 15:26
> To: [log in to unmask]
> Subject: Site admins - please review your site pre-report!
> 
>  
> 
> Dear Site Admins
> 
> As you will be aware the Regional Operations Centre (ROC) reports are
> now available for site admins to update from 07:00 (GMT) Friday to
10:00
> (GMT) Monday. Please could I urge you once again to login via the CIC
> portal (
> <https://cic.in2p3.fr/index.php?id=rc&subid=rc_report&js_status=2>
> https://cic.in2p3.fr/index.php?id=rc&subid=rc_report&js_status=2) to
> check *YOUR* site report AND ADD REMARKS about the problem encountered
> if a particular SFT failure is understood. If the test result is
deemed
> to not be relevant as a site problem please change the appropriate
> status flag from "relevant" to "non-relevant". If you are not sure,
> there is also an "unsure" option! You can also use the text boxes in
the
> report to raise particular service problems and issues to our
attention.
> 
> These reports will be viewed by both the deployment team and myself,
and
> as usual passed on for review at the EGEE weekly operations meeting on
> Monday at 13:00 (GMT). Notes from this meeting can always be found
here:
> <http://agenda.cern.ch/displayLevel.php?fid=258>
> http://agenda.cern.ch/displayLevel.php?fid=258.
> 
> I also take this opportunity to inform you again that on Monday (23rd
> January) the UKI ROC helpdesk will be running at risk during an
upgrade
> to Footprints 7.0. Although we do not expect any problems there is
> always a risk of wrong configuration leading to unexpected behavior
> (such as tickets being incorrectly assigned). If you notice anything
of
> this nature please email myself or David Spence (
> <mailto:[log in to unmask]> [log in to unmask]) explaining the
problem. 
> 
> Thank you for your help, it is much appreciated.
> 
> Have a nice weekend,
> 
> Jeremy
> 
>
------------------------------------------------------------------------
> -------------------------------- 
> 
> Dr Jeremy Coles 
> 
> GridPP Production Manager 
> 
> CCLRC eScience Department                     Phone: (+44)(0)1235
778256
> 
> 
> Rutherford Appleton Laboratory                   Fax: (+44)(0)1235
> 446626 
> 
> Chilton, Didcot, Oxon, OX11 0QX, UK          Email: [log in to unmask] 
> 
>
------------------------------------------------------------------------
> ----------------------------------
> 
> 

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