Dear colleagues
This is advanced notice of an event being organised by UC&R(NW) on
CharterMark.
Please see details below, and watch out for more information nearer the
time.
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
* * * * *
Charter Mark and customer service: mutually inclusive?
The benefits of Charter Mark to Higher Education
(The Charter Mark logo is awarded by the Cabinet Office to organisations
who achieve a high standard of customer care)
This seminar will inform and encourage discussion on the process of
achieving and retaining the Charter Mark standard in academic libraries.
Speakers from Libraries who have received the award will describe their
experiences, and lead a discussion on the benefits/pitfalls of the
process.
The event will also include the AGM of UC&R(NW), and give attendees the
opportunity to meet the committee, and put forward any ideas they may
have on topics for future events.
Date: Wednesday 14th June 2006
Time: 2.00pm onwards
Venue: The University of Bolton
There will be more detailed information on our web page when it is
available.
http://www.ucrg.org.uk/contact/branches/nw/northwest.htm
OR for more information please contact Shirley Ward on
[log in to unmask]
We look forward to seeing you at this event!!
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
* * * * *
Shirley Ward
Health Studies Librarian/Learning and Teaching Fellow
The University of Bolton
Eagle Library
Deane Road
BOLTON
BL3 5AB
01204 903597
|