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Subject:

Re: MetaPress/Taylor & Francis: off-campus use

From:

s morris <[log in to unmask]>

Reply-To:

An informal open list set up by the UK Serials Group <[log in to unmask]>

Date:

Fri, 17 Feb 2006 11:57:03 -0000

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (118 lines)

Yes we have the same problem. The Athens route to Metapress articles is
tortuous and very confusing to our users.
I was hoping the recent change advertised by T&F on Wednesday had been done
to solve this problem, but it hasn't. 

These are the instructions we've had to put on our password help page:
 
    http://www.inf.aber.ac.uk/academicliaison/guides/metappw.asp
    3.. use the new AthensDA system. Please note that this new system
replaces the Classic Athens             username/password that you may
already use.
    NOTE: Access using Athens is not straightforward; please read ALL the
following instructions to obtain the full text of     the article: 

We recommend that you use our AthensDA login route first before selecting
the journal on JoEy. 
Look for this link which is at the top of every ElecInfo and JoEy page:
'Login here to use any Athens UWA resources'
Login with your UWA login and password. 
For details about Athens, see our Info page:
http://www.inf.aber.ac.uk/academicliaison/elecinfo.asp#Athens 

Once you have successfully completed this login, go to JoEy and find the
journal you require. 
Select the Metapress link and select the article you require. The abstract
will be displayed. 
Scroll down on the right hand side to 'Log in'. This takes you to a page
with username and password boxes. 
Ignore these boxes and click on the 'login via athens' just above these
boxes. This should then bring you back to the abstract but on the right hand
side should be displayed a large box headed 'full text access'. 
Choose PDF, 'Open entire document' and this should load Adobe Reader and
display the full article.

----------------------------------------------------------------------------
-------------------------------------------------------------------------
 
So, even though they've used the athensDA login on our pages, they still
have to go through a complicated procedure to get the full text.

I have informed Greg Neal of this.

Sandra Morris
Electronic Information Development Officer
Subject Support & E-Library Team,
Information Services,
Hugh Owen Library,
University of Wales,
Aberystwyth,
Ceredigion,  SY23 3DZ
====================================
Email: [log in to unmask]
Phone: 01970 621892
   FAX: (01970) 622404 

Tîm Cynorthwywyr Pwnc ac E-Lyfrgell,
Gwasanaethau Gwybodaeth,
Llyfrgell Hugh Owen,
Prifysgol Cymru,
Aberystwyth,
Ceredigion,  SY23 3DZ
====================================
Ffon: 01970 621892
====================================

-----Original Message-----
From: An informal open list set up by the UK Serials Group
[mailto:[log in to unmask]] On Behalf Of Mary Harrison
Sent: 17 February 2006 09:36
To: [log in to unmask]
Subject: MetaPress/Taylor & Francis: off-campus use

Good morning, everyone.  Here at MMU we're experiencing a peculiar problem
with off-campus use of the individual URLs for MetaPress and Taylor &
Francis e-journals.  Yes, they do work.  Our users are taken to the
appropriate e-journal website.

But they aren't offered a chance to login at this stage ... and they are
confused as the word "Logout" appears near the top of the screen.  This
implies that they are logged in.  There is no visible option at this stage
to link to Athens authentication or any other form of login.

Of course, because they aren't logged in, they aren't able to access the
full-text content of journals to which, as MMU users, they are entitled. 

We've found a work-around which is to ask them click on "Logout" and then,
on the next screen, click on the option to start a new session.  At this
stage, they are offered the chance to login with Athens authentication ...

We've been in touch with Greg Neal of Ebsco and have suggested that it would
help to have an option to login via Athens on the initial screen ... 
and to make it clear just what the "Logout" button means.  IE: that it
doesn't mean that you're actually logged in.  Greg has very kindly forwarded
our request to the development team, so we're hoping that there will be
changes.

Are any other institutions experiencing the same problem?  Has anyone found
a better solution than we have?  And, if you are having the same problem,
would you be willing to contact Greg at [log in to unmask] and indicate
that you, too, would like the development team to reduce the confusion?
I've let Greg know that I'm posting this message, so he will be expecting
requests.

Many thanks!
Mary

Mary Kelman Harrison
Research Support Librarian
Electronic Resources Development Team
Manchester Metropolitan University
Minshull House
47 - 49 Chorlton Street
Manchester M1 3FY
United Kingdom

0161 247 6629
http://www.library.mmu.ac.uk 

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