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DATA-PROTECTION  2006

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Subject:

Re: BT SMS Self Service

From:

Tim Trent <[log in to unmask]>

Reply-To:

Tim Trent <[log in to unmask]>

Date:

Fri, 10 Feb 2006 14:33:06 -0000

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (353 lines)

They may have been made responsible for switching the lights off as BT goes
over to "Silent running" at extreme depth to avoid detection by enemy
warships and aircraft.

Sorry, it was the word "Coastal" in your email address that got me on this
tangent.

-----Original Message-----
From: This list is for those interested in Data Protection issues
[mailto:[log in to unmask]] On Behalf Of Doug Colyer
Sent: 10 February 2006 14:33
To: [log in to unmask]
Subject: Re: [data-protection] BT SMS Self Service

I know that this has been mentioned before, but surely someone from BT with
responsibility for Data Protection issues subscribes to the list and would
like to say something? anything? 

-----Original Message-----
From: This list is for those interested in Data Protection issues
[mailto:[log in to unmask]]On Behalf Of Tim Trent
Sent: 10 February 2006 14:24
To: [log in to unmask]
Subject: Re: BT SMS Self Service


This looks like the final response I am going to get from mine:

BEGINS
Thank you for your e-mail dated 10/2/06 in regards to the BT SMS Text
service.

Unfortunately I am unable to advise you of what time this is going to stop
at and the only way to check this is by contacting the BT Text helpline
number.

0800 077 771
Monday to Saturday
8am to 8pm

I hope that this information is helpful and please accept my apologies for
not being able to help you further on this occasion. However, if you should
have any further queries please do not hesitate to contact us again via
e-mail.
ENDS

I have responded, telling them that they are in a formal legal process, even
if they do not recognise it, and reminding them that 5pm is the deadline for
cessation of processing my data in this manner.

And so another Friday rolls around. 

-----Original Message-----
From: This list is for those interested in Data Protection issues
[mailto:[log in to unmask]] On Behalf Of Ekin Caglar
Sent: 10 February 2006 10:18
To: [log in to unmask]
Subject: Re: [data-protection] BT SMS Self Service

I gave up after their 3rd nonsense response! I don't have time to teach the
ins and outs of the DPA to BT call centre staff!

Ekin

-----Original Message-----
From: This list is for those interested in Data Protection issues
[mailto:[log in to unmask]] On Behalf Of Tim Trent
Sent: 10 February 2006 10:16
To: [log in to unmask]
Subject: [data-protection] BT SMS Self Service

Has anyone else's section 10 notice expired without any substantive reply
from BT?
 
I have been told that my "complaint has been passed to legal" but that is as
far as it has gone so far.  Mine expires at close of business today.  I will
send them a polite reminder by email explaining that they will be in default
;)
 


Tim Trent - Consultant
Direct: +44(0)1344 392644 Mobile:+44(0)7710 126618
email: [log in to unmask]
<blocked::mailto:[log in to unmask]>
Marketing Improvement Limited, Abbey House, Grenville Place, Bracknell,
United Kingdom, RG12 1BP <blocked::http://www.marketingimprovement.com/>
http://www.marketingimprovement.com

 
  


Important: This mail contains proprietary information some or all of which
may be legally privileged. It is for the intended recipient only. If an
addressing or transmission error has misdirected this email, please notify
the author by replying to this email. if you are not the intended recipient
you must not use, disclose, distribute, copy, print or rely on this email.
If you are not the named recipient please notify us immediately.  This email
and any attachment(s) are believed to be virus-free, but it is the
responsibility of the recipient to make all the necessary virus checks. This
email and any attachments to it are copyright of Marketing Improvement
Limited unless otherwise stated. Their copying, transmission, reproduction
in whole or in part may only be undertaken with the express permission, in
writing, of Marketing Improvement Limited.

 




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