-----Original Message-----
From: Dan Jellinek [mailto:[log in to unmask]]
Sent: 12 May 2006 12:46
To: egb-html
Subject: E-Government Bulletin, 12 May 06: Take-up; Podcasting; Department
for Communities and Local Government; Open Source.
+++E-GOVERNMENT BULLETIN
- ISSUE 212, 12 May 2006.
- Incorporating Future Democracy Bulletin.
IN THIS ISSUE - Take-up; Podcasting; Department for Communities and Local
Government; Open Source.
Please forward this free service to others so they can subscribe - full
details at the end.
We never pass on email addresses.
++Special Notice: E-Procurement In The Public Sector
- An E-Government Bulletin Seminar, 16 May 2006
- Royal Institute of British Architects, London
E-procurement - the use of new technologies to automate the public
procurement process - is one of the few proven ways in which ICT can save a
public body cash. But there are challenges to overcome. How will you
persuade staff to change the way they purchase? How to integrate old systems
with new? How to engage small businesses?
Come to our event and find out how.
Places cost 295 pounds plus VAT for public sector and 395 for private sector
delegates. For more information see:
http://www.headstar-events.com/e-proc .
[Special Notice ends].
++Contents - E-Government Bulletin Issue 212.
Section One: News.
01: National Campaign Aims To Double Use Of Local E-Services
- new government department launches take-up initiative.
02: Development Agency Uses Podcasting To Boost Innovation
- one of first public sector bodies to use streamed audio.
03: Local E-Services To Link To Renewal And Equality Policies
- new department takes on community agenda.
04: Speed of Technological Change 'Outstrips Politicians'
- policy lags behind innovation, says technology chief.
News In Brief: 05: Value Demonstration - European Commission e-government
research; 06: Charter Bid - IT professionalism scheme
07: Wise Idea - flexible working initiative.
Section Two: Conference Report - Socitm Spring Seminar.
08: Councils 'Only Scratching The Surface' of Transformation:
Delegates at this year's Society of IT Management Spring Conference heard
the ways in which councils are beginning to carve a path for
Transformational Government. Dan Jellinek reports.
Section Three: Analysis - DotNetNuke.
09: Where Microsoft Meets Open Source: Stefan Nowak reports on open source
content management system and web application framework DotNetNuke, which
runs on Microsoft platforms and could bring huge cost savings to
organisations.
Section Four: The E-Government Bulletin Vaults - From Our Archive, May 2000.
10: Building Trust In E-Democracy: Six years ago, E-Government Bulletin
publisher Headstar hosted 'Boosting the Net Economy', a global online
discussion, and found trust to be a key factor in encouraging take-up of
online democratic participation tools.
[Contents ends].
++Special Notice: Customer Relationship Management (CRM) in the
Public Sector
- Sharing Best Practice and Innovation
- An E-Government Bulletin Seminar
- 7 June 2006, New Connaught Rooms, London.
With the quest for better and more efficient public services, customer and
citizen relationship management (CRM) projects are a key aspect in
streamlining processes to provide joined-up services, integrated around the
needs of users.
CRM in the Public Sector brings together those responsible for public sector
CRM projects to exchange best practice, review innovative technology and
consider the wider organisational issues of providing high quality
citizen-focused services, through multiple channels.
Places cost 295 pounds plus VAT for public sector and 495 for private sector
delegates. See:
http://www.headstar-events.com/crm .
[Special Notice ends].
++Section One: News.
+01: National Campaign Aims To Double Use Of Local E-Services.
The new Department of Communities and Local Government (DCLG
- see story three, below) has launched a five million pound campaign with
the aim of doubling take-up of local government e-services over the next six
months, through online, press, radio and billboard advertising (
http://www.localegov.gov.uk/takeupcampaign ).
The campaign will raise awareness and encourage usage of the 15 online
services provided by local government thought to be most useful and
compelling for the public, according to research conducted on focus groups.
These are finding school term dates; looking for school holiday schemes and
childcare outside school hours; reporting abandoned vehicles; renewing a
library book; paying a parking fine; finding collection times for domestic
waste; disposing of garden rubbish; reporting illegal rubbish dumping;
reporting graffiti; reporting a pothole; reporting a faulty street light;
reporting a problem with a pavement; finding ways to pay council tax;
applying for a job; and reporting noise problems.
The marketing material will direct people to a single 'Connect to your
council' landing page on the central public service web portal Directgov (
http://local.direct.gov.uk/mycouncil/ ), from where they can choose one of
these services and enter a postcode to be taken to the relevant part of
their local authority web site.
DCLG is splitting the campaign into three overlapping phases, with a
national phase running until the end of June, a regional phase running from
early June to early July, and a local phase launching in early June and
running until November.
The national campaign will include advertising on web portals such as Yahoo
and AOL, and media web sites such as Times online and Guardian Unlimited,
plus traditional press and radio ads and billboards in 1,700 sites across
the UK. The regional campaign will be based around nine major cities:
London, Birmingham, Bristol, Leeds, Liverpool, Manchester, Newcastle,
Nottingham, Sheffield and Norwich.
To help councils make the most of the local phase, a CD toolkit will be
distributed to all 388 councils in England this month. It will contain
templates for press adverts, posters and leaflets, web site buttons and
banners, and radio adverts. While the CD is free, councils must fund any
local marketing initiatives out of their own pockets.
Feedback on the public response to the campaign will come from research
conducted by analyst Taylor Nelson Sofres, internet traffic data from
marketing intelligence provider Hitwise, with exit polls placed on a
representative sample of government web sites. Together, these methods
should provide valuable information such as how many visits were made to a
particular web site, the pages requested, the average time spent there,
whether people found an online service useful, whether they would use it
again, and if not why not.
+02: Development Agency Uses Podcasting To Boost Innovation.
An economic development agency is using 'podcasting' to communicate best
practice in business and innovation to managers in all sectors, in one of
the first public sector uses of the technology.
'Podcasting' is the distribution of sound files over the web, to be
downloaded onto computers or personal MP3 music players. The East of England
Development Agency (EEDA) is offering a free podcast of essays by eminent
business leaders and entrepreneurs, read by the authors themselves, in a
series of 12 which began last week and will continue fortnightly (
http://www.spaceforideas.uk.com/ ).
The initial podcast, from psychologist and physician Dr Edward de Bono looks
at creativity in the workplace. "[Innovation] is excellent but it is not
enough," he says. "There is a need to treat creativity as seriously as we
treat capital, labour, machinery and IT."
EEDA Marketing Manager Charles Kitchin says the presentations aim to
encourage council managers, among others, to work in new ways and help them
to "get the most out of staff."
The initiative is part of the agency's 'Space for Ideas' campaign, launched
in 2002 to encourage innovation and creativity in the region.
Podcasting was chosen as the medium for delivery because it is free to
format, free to access and can be downloaded and listened to on the move.
"Podcasting is in keeping with trends and with the ethics of the campaign,"
Kitchin said.
+03: Local E-Services To Link To Renewal And Equality Policies.
Local e-government services are set to be linked directly to community
renewal and equality policies with the establishment of the Department for
Communities and Local Government, the successor to the Office of the Deputy
Prime Minister (ODPM) formed in Prime Minister Tony Blair's recent Cabinet
reshuffle.
The new department
( DCLG - http://www.odpm.gov.uk/ ),
unites under one roof the communities and civic renewal role previously held
by the Home Office with responsibilities for housing, urban regeneration,
planning, local e-democracy and local government previously held by ODPM.
DCLG will also be a single voice on equality issues, drawing together
responsibility for policy issues relating to race, faith, gender and sexual
orientation, areas that were previously shared between several government
departments.
The changes should mean a more co-ordinated approach to engaging communities
online, whether they are communities of place or communities of interest,
senior sources said. "Being part of a community isn't just about where you
live, it can also be linked to your ethnic identity," one senior civil
servant told E-Government Bulletin.
"Tools like the VOICE toolkit
( http://www.e-democracy.gov.uk/voice)
developed by the e-democracy national project can be used to build an online
forum for Somali people living the UK, for example," the source said.
The 'transformational government' e-government policy agenda has gained some
high level political support in the reshuffle with the appointment of
Stephen Timms, a former IT professional, as Chief Secretary to the Treasury,
according to the European Information Society Group (EURIM). The group, an
all-party committee of MPs and MEPs, said the move will raise the profile of
modern citizen- focused services. "The appointment is excellent news for all
who wish to see the transformation of government. This is the key role in
setting financial frameworks to encourage, enable and enforce cost
effective, citizen-centric, socially inclusive service delivery," it said.
+04: Speed of Technological Change 'Outstrips Politicians'.
The speed of technological innovation is outrunning politicians'
attempts to keep pace, bringing radical changes to our lives before we can
discuss the public interest issues, one senior government technologist said
this week.
Ed Parsons, chief technology officer of the Ordnance Survey, was the keynote
speaker at the launch of the Geospatial Group, a newly formed special
interest group of the BCS (see http://fastlink.headstar.com/bcs3 ).
Parsons told the meeting that in the near future 'pervasive computing'
will combine with a rapid growth in geospatial applications to produce a
world of smart objects that "know" where they are.
There will be benefits, he said, such as making it easier for parents to
know where their children are. But there are also dangers. "Without
realising it, aren't we falling into a situation where we're always being
tracked?" asked an attendee. We cannot rely on MPs to spot these dangers
with enough time to debate them in Parliament and pass legislation if
necessary, said Parsons. "In a sense it's too late, because the technology
is already out there," he said.
New technologies are approaching a level of complexity where we will have to
rely on a broad community rather than single organisations to tackle some of
the complex technical problems that will arise, he said.
The kind of distributed community approach seen in the open source software
movement is a model that could become more mainstream, he said.
News In Brief:
+05: Value Demonstration: Research into ways of demonstrating the
public value of e-government is among areas of work to be undertaken by the
European Commission's new 'Institute for prospective technological studies.'
The investigations fall under the 'Key applications for the development of
European information society'
(KADEIS) project:
http://fastlink.headstar.com/ec2 .
+06: Charter Bid: A scheme to place qualified IT professionals on a
par with established chartered professions was announced this week.
The initiative, ProfIT, is headed by the British Computer Society, IT
industry body Intellect, the employers organisation e-skills UK and the
National Computing Centre:
http://fastlink.headstar.com/chart1 .
+07: Wise Idea: A campaign to promote flexible working including
remote, home and mobile working, was launched last week by the IT Forum
Foundation. The three-year project 'Work Wise UK' included 'Work wise week'
and National Work From Home Day. The overall objective is to extend flexible
working to 50 per cent of the UK's workforce within five years:
http://www.workwiseuk.org/events/workwiseweek.html .
[Section One ends.]
++Special Notice: 'e-Access '06' - Technology For All
- Early Bird Offer Until 30 June
- 14 September 2006, Central London
- http://www.headstar-events.com/eaccess06/
'e-Access'06' is the UK's leading annual event on access to all
technologies, including internet, PCs, mobile phones and digital TV and
radio, by people with disabilities and people of all abilities.
The conference focuses on how digital technology is enabling people with
disabilities to achieve greater independence. It also looks at the problems
people face with access to technology including accessible banking and
broadcasting. Sponsors include BSkyB, Jadu and Ford.
Places normally cost 195 pounds plus VAT for public sector, 295 pounds plus
VAT for private sector and 145 pounds plus VAT for small charities and not
for profit organisations (turnover below 300,000 pounds). However if you
register before 1 July you will save 50 pounds per delegate by typing
'eb-offer' after your name. For more information see:
http://www.headstar-events.com/eaccess06/ .
[Special notice ends].
++Special Notice: Building the Perfect Council Web Site
- An E-Government Bulletin/Socitm Seminar
- 11 July, Royal Institute of British Architects (RIBA), London.
A partnership between E-Government Bulletin and the Society of IT
Management's Socitm Insight Programme, this conference will attempt to
encapsulate every aspect of how to create the perfect council
website: easy to use, compelling and engaging.
The event will draw on the collected wisdom of seven years of Socitm's
annual 'Better Connected' review of all UK council web sites, bringing
together experts and practitioners to share tips and warn against pitfalls.
Registration costs just 125 pounds for delegates from Socitm Insight
subscriber authorities; 195 pounds for other public sector delegates and 295
pounds for private sector delegates (all rates exclude VAT).
For more information and to register see:
http://www.headstar-events.com/council/ .
[Special Notice ends].
++Section Two: Conference Report
- Socitm Spring Seminar.
+08: Councils 'Only Scratching The Surface' of Transformation
by Dan Jellinek.
Councils are still "only scratching the surface of transformational
government," Westminster City Council head of information services Simon
Norbury told Socitm's Spring seminar in Bolton last month.
In Westminster, the corporate transformation programme is comprised of 21
separate projects, most of which were originally ICT projects but have been
moved into the management mainstream, Norbury said.
"The difference is that now, although they are mostly dependent on
technology, they are led by a business transformation manager, not by me."
Projects include online payment of parking tickets, which now receives 500
payments a day and combined with automated telephone payment saves the
council 300,000 pounds a year; Welcome to Westminster (W2W), a common
registration procedure for four services including libraries and council
tax; and a smartcard system.
There is also online application for residents' parking permits, replacing
an old system whereby residents had to turn up in person at one-stop shops
with nine different pieces of identification to combat fraud, Norbury said.
"Everyone had to do it - once Noel Gallagher was seen queueing up for his
permit. Everyone except possibly the Queen.
But now it is online, with security from a Driver and Vehicle Licensing
Agency (DVLA) and an Experian database, and in the first weekend we had 30
per cent take-up. That's the secret to take-up: you have to enable things
that people actually want to do."
Flexible working practices, partially enabled by a citywide wireless
network, will save the council money on office accommodation by enabling it
to eventually sell off seven out of 18 floors of City Hall, Norbury said.
"Efficiency will improve and staff satisfaction will improve." Offices will
also be "relayered" to move from being outdated deskbound spaces to meeting
areas where mobile workers can come in for small informal meetings or larger
formal meetings.
"Currently it takes three weeks to book a meeting room at Westminster," he
said. "And at the moment two or three floors of City Hall are taken up just
with filing systems. That is absurd."
There were some new extra costs associated with flexible working, Norbury
said, such as the extension of technical support late into the evening to
fit with people's homeworking practices. "It needs to be built into the
business case." Organisations might also consider internet load balancing
and a second back-up internet connection in case the first one went down, he
said. "It never has gone down for me in two years, but you can guarantee the
first day the chief executive works from home, the line will go down."
Meanwhile Alex Black, who until his recent retirement had been assistant
programme manager at the North West E-Government Group
(NWEGG) Partnership, told delegates that council IT directors must work
closely with managers from service departments if technology projects are to
be successful.
Black, said this was especially true for partnership projects between
councils. "Most of the activity we get involved in, especially working in
partnerships, is not about IT per se, but about improving services,"
he said. "So we must combine our expertise with that of colleagues in
service departments. And service departments should share the responsibility
- and the blame - for IT projects."
IT departments have traditionally been lumbered with all sorts of odd
projects simply because there is no other logical home for them, Black said,
citing vending machines, telephony and the Gershon efficiency review as
examples.
He said IT managers were often the best people to lead major new projects
"because we implement new systems continually, whereas departments like
housing for example may only implement a new system once every 10 years." IT
staff are also good at specifying systems and helping service staff
articulate their requirements, and are good at procurement, project
management and implementation, he said. "We're also a soft touch."
Service departments also have strengths: they know about running their own
businesses better than anyone, Black said. But they must put proper
resources into specifying what they need from new technology systems.
As for sharing services, "there has been resistance in some quarters, but
there is now a realisation that we have got to work together, following the
transformational government strategy," Black said.
He gave two examples of successful partnership working. The first was a
partnership between two districts with no common boundary that procure,
implement and support all systems jointly. They save on procurement effort
and achieve lower prices and lower implementation costs, he said.
"Everything is speeded up for the second organisation, in learning from what
has gone on in the first organisation."
Black's second example was of a sub-regional partnership for out of hours
call handling that outsourced the work to a small, flexible firm used to
dealing with web-based enquiries. Benefits included lower costs and
knowledge sharing.
The main success factors for partnership are clear governance and above all
trust, Black said. "You have got to know people will make decisions in the
best interest of the partnership as a whole, even when decisions are not
necessarily in the best interest of the lead organisation."
NOTE: For full reports of all Socitm Spring seminar sessions by E-
Government Bulletin editor Dan Jellinek, see Socitm's own web site:
http://fastlink.headstar.com/soc9 .
and for the presentations see:
http://fastlink.headstar.com/pres1 .
[Section Two ends].
++Sponsored Notice: Free E-Democracy Workshop:
- An Introduction to Issues Forums and E-Petitioning
- 16 May, 1pm-4pm, Rotherham.
This workshop will introduce participants to local email issues forums and
e-petitioning as methods of engaging citizens in local policy decisions. It
will be led by Tim Erickson of E-Democracy.Org and Carol Hayward of Bristol
City Council and supported by the Local e-Democracy National Project.
We'll talk about the benefits and some possible drawbacks of both
initiatives and walk participants through the necessary steps to implement
them within their local or regional councils. We'll share stories and
examples from successful initiatives in the UK and the US.
For more information and to register contact Tim Erickson on
[log in to unmask] .
[Sponsored notice ends].
++Sponsored Notice: Keeping Pace With Wireless
- The world's biggest wireless broadband exhibition
- The Wireless Event, Olympia, London, 17-18 May 2006
http://www.thewirelessevent.com/egov
Local authorities, health service bodies and other public sector agencies
have already discovered that wireless networking is improving public
services within ever tighter budgets.
Social, education, health and other front-line services need to provide
access to information and services electronically and on the move.
Whatever connectivity problems you are facing, with over 150 exhibitors, a
dedicated government seminar stream and live demonstrations, The Wireless
Event will help you with wireless networking, point-to-point connections,
workforce mobility and even WiMAX deployments.
For more information see:
http://www.thewirelessevent.com/egov .
[Sponsored Notice ends].
++Section Three: Analysis
- DotNetNuke.
+09: Where Microsoft Meets Open Source
by Stefan Nowak.
For most people, the phrase 'open source software' implies the use of free
applications like the Linux operating system, the PHP scripting language and
the MySQL database package - all developed by collaborative communities not
linked to large software giants and especially not to Microsoft.
But there are exceptions. DotNetNuke (DNN - ( http://www.dotnetnuke.com ) is
an open source content management system and web application framework that
runs on Microsoft's proprietary platforms - Windows
2003 Server, IIS web server, SQL Server 2000/2005 and ASP.Net.
Even more surprisingly, the project originated from Microsoft itself. A few
years back the company released something called the Portal Starter Kit to
promote best practices for application building using ASP.Net. Shaun Walker
of Perpetual Motion Interactive Systems used this code, written in VB.Net,
as the basis for what became DotNetNuke version 1.0, which was released as
open source in December 2002.
Since then it has evolved and there are two currently supported releases.
DNN version 3 uses the ASP.Net version 1.1 framework and version 4 uses
ASP.Net version 2.0. There are over 280,000 registered users of the software
with a community of developers supporting the product.
Like other open source applications DNN can be freely downloaded, installed
and used and although most downloads will be the so-called Private Assembly
(PA) version, or compiled application, the full VB.Net source-code package
is also available.
On the other hand, 'free to obtain' does not necessarily mean the same as
'free to use', and of course there is always a cost involved, even if it is
only your own time. The need for a Microsoft environment also entails a
larger initial outlay than a Linux-based equivalent but DNN can also be
installed in a low-cost shared hosting environment. The main cost tends to
be the SQL database element which reflects Microsoft's licensing model.
However it is feasible to use Microsoft's own free alternatives, namely the
MS SQL Desktop Engine (MSDE) or the latest SQL Server 2005 Express Edition.
MSDE has all the functionality of the full server product but is restricted
in its performance. SQL Express is similarly a cut-down version of SQL
Server 2005. However, both databases will handle modest web applications and
importantly can be used on a desktop development machine running XP
Professional.
So if you work in a predominantly Microsoft environment the additional costs
in using DNN are minimal. It is worth noting that even open source software
is issued under some sort of license agreement and in the case of DNN it is
a modified version of the BSD (Berkeley Software Distribution) License. This
is less restrictive than the more commonly used GPL (GNU General Public
License) used by some other open source projects, specifically allowing
commercial distribution of binaries without the obligation to include source
code.
The specifics of this license can be found in the DNN documentation and on
the DNN web site.
The process of updating and maintaining the core code is managed by a
network of core developers and there is little to be gained by the average
developer tinkering with the source code other than as an educational
exercise. However, the development of third-party modules to provide
additional functions is well documented and does not require changes to the
core as the application architecture is layered to support this. Although
the core code is written in VB.Net, modules can also be written in
programming language C Sharp.
DotNetNuke has many applications on the web such as intranet and extranet
portals as well as websites. End users can manage their own content via
simple, web-based management tools and WYSIWYG editors (
http://en.wikipedia.org/wiki/Wysiwyg ).
There are over 25 standard modules included for the creation of content. As
well as HTML or text, there are modules for image galleries, document
libraries, blogs and forums, which together with the built-in membership
subscription model, makes DNN an ideal framework for creating online
communities with shared digital content.
Site administrators can delegate responsibility through roles and permission
management and the membership model allows selective delivery and viewing of
content according to a user's assigned role.
The development of modules is well-documented so using the DNN framework to
develop more sophisticated applications is a viable alternative to say using
Microsoft's SharePoint. This has led to a thriving market for third-party
add-on modules many of which are free, reflecting the common open source
ethos where developers derive their income from integrating these products
into larger applications. There are also numerous commercial modules some of
which are very sophisticated and mostly very low cost (see for example
http://www.snowcovered.com ).
How about a full e-commerce module for 99 dollars, for example?
Finally the development of a portal application using a tool such as DNN
would be a lot less attractive if the end result was rather dull and could
not reflect, for example, your own brand or identity. Fortunately content
and design are completely separate and the overall look and feel is achieved
by means of changeable 'skins'. These combine HTML and CSS to create the
appearance of both the site and its individual content containers or
modules. This capability has in turn resulted in another spin-off market for
skin designs.
If you have a community-type of web application then DotNetNuke is certainly
a low-risk way of trying it out for free without demanding a lot of IT
support. You can experiment on a desktop machine first then roll the site
out to a production server confident in the knowledge that the DNN
architecture has the scalability to support a very large number of users.
NOTE: Stefan Nowak is a Director of The Performance Trust Limited (
http://www.theperformancetrust.com ), a not-for-profit organisation
supplying performance improvement tools and services to its members via
DotNetNuke portals.
[Section Three ends].
++Special Notice: Place Your Advertisement Here
- Reach more than 11,000 in e-government
- Largest opt-in/requested circulation in the sector.
E-Government Bulletin is the logical choice for advertising any e-government
service, product or job. We are the only email newsletter in our sector to
receive a circulation audit from ABC Electronic ( http://www.abce.org.uk ),
part of the Audit Bureau of Circulation. This shows we have the largest
opt-in/requested circulation in the sector:
http://www.abce.org.uk/search/headstar .
To find out more about advertising and sponsorship opportunities, please
email Claire Clinton on [log in to unmask] or phone her on
01273 231291.
[Special Notice ends].
++Section Four: The E-Government Bulletin Vaults
- From Our Archive, May 2000.
+10: Building Trust In E-Democracy.
Exploring how new technologies can involve the public in democratic
decision-making was a central theme in the May 2000 issue of E- government
Bulletin.
We reported the results of 'Boosting the Net Economy 2000'
( http://www.netecon2000.com/ ),
an online discussion hosted by E-Government Bulletin publisher Headstar that
drew participants from 40 continents, including former adviser to the
Clinton administration and World Bank chief economist Joseph Stiglitz, and
the then DTI minister for e-commerce Patricia Hewitt.
Many issues discussed still have resonance today. Dr Janice Brodman of the
Education Development Center, US, said that most efforts to use technology
to expand participatory decision-making involved non- governmental
organisations and individuals networking via the internet. "Despite much
talk about expanding participation in decision- making, few international or
national organisations are actually altering their decision-making processes
to include input from those ordinarily outside the process," she said.
Professor Stephen Coleman, then of the Hansard Society, emphasised the
importance of trust in democratic engagement. "All of this must be conducted
by trusted bodies. Neither government nor commercial firms are sufficiently
free of interests to enable them to build such trusted structures. We need
more and bigger independent bodies charged with enabling and resourcing
civil society," he said.
There were signs that high levels of trust could be achieved, said Marion
Scott of Women Connect, UK. She drew attention to residents of a women's aid
refuge for women experiencing domestic violence who were involved a
'teleconsultation' on domestic violence, run by the Hansard Society for a UK
Parliament working group. This electronic opportunity was a chance for women
who have experienced domestic violence to tell their stories direct to
parliamentarians, she said.
"It was not an easy experience to tell the story of violence and poor
services and laws but some spoke, in effect, of the validation that hearing
other women's stories gave them. That is perhaps an unexpected
outcome...Telling [these stories] in cyberspace is still novel and gives new
life to the interaction and new hope for change to these women," said Scott.
[Section Four ends].
++END NOTES.
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ISSN 1476-6310
+PERSONNEL
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- EDITORIAL.
Editor - Dan Jellinek
Deputy Editor and E-Democracy Editor - Derek Parkinson Senior Reporter - Mel
Poluck Technical Advisor - Nick Apostolidis.
- SPONSORSHIP AND ADVERTISING.
Marketing Executive - Claire Clinton
Marketing Assistant - Katie Wilkinson.
A searchable archive of our back-issues can be found on our web site:
http://www.headstar.com/egb .
[Issue ends].
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