*****Apologies for cross posting*******
TFPL's training courses enable our clients to understand key issues and
trends; formulate strategies and plans in the context of their organisations
strategies; learn from others and develop new skills and capabilities.
Please share the details of the below courses - taking place in April - with
colleagues who may be interested in attending. For further information and
to book your place please follow the weblink at the bottom of each
respective course; visit www.tfpl.com or contact Anita Kaler on 020 7332
6000 or email [log in to unmask] We look forward to welcoming you at
COPYRIGHT FOR CORPORATE INFORMATION PROFESSIONALS
date: 3 april
speaker: Paul Pedley
This introductory course provides a grounding in the key issues relating to
copyright for information services in the corporate sector. It provides a
potted overview of copyright basics, the current law and its application in
the commercial sector. It also considers how copyright law applies to
electronic products and to the internet.
There will be plenty of opportunity for delegates to ask questions and to
bring along examples of copyright problems that they have encountered and
would like some advice on; or to discuss practical situations that
information professionals regularly face and for which they want to check
that they are complying with the law.
* understand the general principles of copyright
* understand what is permitted under statute
* learn about licences from the Copyright Licensing Agency and Newspaper
* know how copyright applies to electronic media
* be aware of recent changes to copyright law
Course fee: £325.00 + VAT (£381.88) includes buffet lunch and refreshments
ADDED VALUE, BUSINESS CASE AND RETURN ON INVESTMENT
date: 4 april
speakers: Ian Wooler and Boyd Hendriks
This one-day course for knowledge and information managers deals in
pragmatic and clear ways the issues of organisational benefits around
information expressed in Business Cases, Intangible Value, Return on
Investment and the activities and responsibilities connected with these
Investments in information technology like intranets, portals and search
technology etc. and expectations from knowledge management and intellectual
capital make the need for clear understanding of results even more
important. You will learn how to do the research within your organisation,
how to present your projected results to a board of directors and how to put
a plan of action together. At the end of the course participants will take
away a first draft of a plan of action for their own organisation.
* learn how to derive a Return on Investment for the library or information
services of your own organisation and develop the ability to sketch a
complex business case for information and knowledge management
* learn how to build an effective and convincing Plan of Action;
* be able to adapt successful ways of presenting and communicating impact,
ambition and results to top-management levels
* first draft of a plan of action for your own organisation
course fee: £295.00 VAT (£346.63) includes refreshments and a buffet lunch.
DESIGNING AND FACILITATING WORKSHOPS, LEARNING AND TEAM EVENTS
date: 5 april
speaker: Ian Wooler
This one day course will provide knowledge and information professionals
with practical approaches for designing workshops, learning and team events.
Knowledge and information professionals are often faced with the need to
organise an intervention or event, for example, to address a
business/department challenge, communicate a new method of working,
brainstorm an idea, transfer knowledge, or build a high a performance team.
The course will provide delegates with the opportunity to look at the
principles of workshop design and the facilitation tools and techniques that
may be used to ensure that such interventions and events are successfully
delivered and have lasting impact.
* be able to design workshop processes and agendas
* understand the importance of learning styles
* learn about facilitation tools and techniques
* ability to evaluate success and impact of workshops
course fee: £295.00 + VAT (£346.63) including refreshments and a buffet
WRITING FOR THE WEB - writing text that people will read
date: 7 april
speaker: Maud Hand
Do you want to write web content that works both for external websites and
the intranet? Your website is your company's calling card so your words have
got to hook the user. This course will teach you how to communicate more
effectively with your customers online. It will also help you to write for
your intranet so that it empowers your employees and guarantees your company
greater long-term success.
* be able to write punchy and persuasive web text
* develop techniques to structure your web writing wisely
* simplify content without losing substance
* reversion print copy & other data into effective web formats
* adapt your web writing style for different genres
* edit text with strong titles, sparkling subheads and short sentences
* understand your audience and tailor your writing accordingly
course fee: £325.00 + VAT (£381.88) includes buffet lunch and refreshments
SUCCESSFULLY MARKETING YOU INFORMATON SERVICE: intermediate programme
date: 24 april
speaker: Ruth Sanderson
How do you currently communicate your range of Information Services to your
clients? Do you have new services which you want to promote or a new client
base to reach? Marketing done badly is very expensive, it can loose you
clients, be the difference between a service continuing or not and in some
cases it can cost you your information service.
The principles of consumer goods marketing can be applied very effectively
in the modern Information Centre and can transform its impact and the
perception of its services. It can be the difference between just surviving
and runaway success.
This one-day course explores the various ways you can build on your brand,
raise your profile and inexpensively market your Information Service.
* understand what marketing really is and the value for Information Services
* be able to segment your market so you can target them effectively
* understand how to use a marketing communication plan to best effect
* individual action plans to execute your marketing strategy
course fee: £295.00+ VAT (£346.63) includes buffet lunch and refreshments.
THE CITY: understanding the financial institutions of the City of London
date: 25 april
speaker: Sylvia James
The City is described as the world's leading international financial and
business centre and the global powerhouse in financial services. This one
course explains how the City has developed and what is happening today.
* familiarisation with the City and how it operates
* improved understanding of the terminology or jargon often associated with
* understand the sell side trading systems, the buy side institutional
investors and the advisory role played by corporate financiers
course fee: £325.00 + VAT (£381.88) includes buffet lunch and refreshments.
MANAGING SUCCESSFUL PROJECTS
date: 26 april
speakers: Keith Bonson and Beryl Morris
Increasingly, managers of information or library services are expected to
manage a variety of complex and multiple tasks. This can create problems of
deciding priorities, allocating time and resources, keeping different stages
of the work on track and motivating diverse and, often, virtual teams. This
one day workshop will help project managers and members of project teams to
plan and implement their projects effectively.
* use project management techniques to manage complex and multiple tasks
* consider ways to plan, resource and monitor projects
* identify practical ways to achieve high performance from diverse and
* manage project teams, including dealing with difficulties as they arise
and keeping work on track
* encourage the exchange of ideas and approaches
* prepare an initial project plan
course fee: £295.00 + VAT (£346.63) includes buffet lunch and refreshments.
TRAINING THE TRAINER: preparing LIS professionals to train their users
dates: 27 april (second day 18 may)
Speaker: Ann Millington
Training has become an integral part of the job for many library and
information professionals, as more information becomes available and
end-users access more information from their desktops. The role of the LIS
team has expanded into facilitation, as they need to pass on their skills
and knowledge to colleagues. This two day course provides the background
necessary for you to prepare and deliver appropriate training for your
clients, whether the clients are members of your own team, trainee
solicitors, corporate financiers, health workers or managing directors.
Practical exercises will help you develop your confidence. The two days are
split so that delegates have the opportunity to prepare for the second day.
* develop and practice the training skills you need
* understand the importance of the training cycle
* understand how and why people learn
* learn to select the most appropriate training methods
* developing confidence in delivery
course fee: £595.00+ VAT (£699.13) includes buffet lunch and refreshments.
INFORMATION ARCHITECTURE FOUNDATION PROGRAMME: bringing order to information
date: 28 april
Speaker: Adrian Dale
This one day foundation programme provides an essential introduction to the
important principles of information architecture design for the information
and knowledge professional. It explores how modern information resources
need to be organised, classified and formatted for effective navigation and
retrieval. It introduces the current thinking on electronic collection
design, information classification, meta data standards and information
navigation techniques. It also describes specialised roles and publication
processes required to make an effective information architecture work.
* understand the business benefits of deploying a coherent information
* learn to recognise the symptoms and risks of a poor architecture design
* become an articulate supporter of information architecture design projects
* understand the components of effective information architecture and the
contribution you can make
* learn how to sustain the ongoing maintenance and development of an
* understand the principles of taxonomy development
course fee: £325.00 + VAT (£381.88) includes buffet lunch and refreshments.
020 7332 6000
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TFPL Ltd, 2nd Floor, Times Square, 160 Queen Victoria Street, London, EC4V 4BF
Tel: +44 (0)207 332 6000 Fax: +44 (0)870 333 7131
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