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Subject:

CILIP WORKSHOP: TRAINING END-USERS - 1 March & 21 March, London

From:

Cara Watson <[log in to unmask]>

Reply-To:

Cara Watson <[log in to unmask]>

Date:

Tue, 24 Jan 2006 10:42:07 -0000

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (191 lines)

TRAINING END-USERS
1 March & 21 March, London (Two days separated)
 
Many library and information workers are involved in training their end-users to use a
variety of technology-based tools. Successful end-user training leads to an increase in
the effective use of information within an organisation. It also means that end-users
become more self reliant and improve their information skills.

BENEFITS OF ATTENDING
This highly practical workshop provides library and information workers with the
skills they need to design and deliver successful end-user training. It is relevant to
people who deliver training events lasting from 30 minutes to six hours to individuals
or groups. Please bring along materials relating to your existing or future events

BY THE END OF THE EVENT PARTICIPANTS WILL HAVE:
	gained an understanding of the principles of designing successful training
	events
	identified approaches to running successful training events
	explored a range of strategies to ensure that their training events include a
	variety of interesting and memorable activities.

WHO SHOULD ATTEND?
This two-day workshop is designed for library and information staff involved in delivering or planning end-user training. It is relevant to staff working in a number of sectors e.g. workplace, company, school, academic, government or public libraries and information services.

WORKSHOP LEADER: BARBARA ALLAN
Barbara's background includes workplace and academic libraries. She is a senior
lecturer at Hull University Business School where she is involved in information and
ICT skills training.  Barbara has written a number of books for Facet Publishing
including Training skills for library and information staff, E-learning and training in
library and information services, and Project management.

PROGRAMME

Day 1
9.15	Registration and coffee
9.45	Welcome and introduction
Individual learning outcomes
10.00	Characteristics of effective end-user training sessions
Individual learners and their learning styles
o	What motivates learners?
o	Honey and Mumford Model of Learning Styles
	Designing successful training sessions
	Training aims and outcomes
4MAT Method
Use of different learning and teaching methods
	Working with technology
(Coffee will be served at 11.15)
12.45	Lunch
1.45	Running training sessions
Preparation including contingency planning
Getting off to a good start
Managing the session
Assessing learning
Closing the session
Follow-up activities
	Setting up micro-teaching (Homework)
(Tea will be served at 3.15)
4.30	Close

Day 2
9.15	Regroup and coffee
9.45	Micro-teaching sessions
(Coffee will be served at 11.15)
1.00     Lunch
2.00    Training end-users
Questions arising from micro-teaching sessions
	Dealing with tricky situations
	Evaluating training sessions
	Action planning
(Tea will be served at 3.15)
4.30	Close

PLACES ARE LIMITED TO:  16

FEES:
CILIP personal members: 
400 plus VAT (70) 470
CILIP institutional members: 
500 plus VAT (87.50) 587.50
Non members: 
560 plus VAT (98) 658

HOW TO BOOK:

TO MAKE A CONFIRMED BOOKING:
Please print out and complete the booking form below and return it by fax to the
Training & Development Department on 020 7255 0561, or post to: Training &
Development, CILIP, 7 Ridgmount Street, London WC1E 7AE

TO PROVISIONALLY BOOK A PLACE: 
To make a provisional booking simply telephone us on 020 7255 0560, textphone 020
7255 0505, email [log in to unmask] or visit this workshop's web page at http://www.cilip.org.uk/training/training/2006/tl/Training+end+users+prog

(Provisional bookings will be held for three weeks. A confirmed booking must be
received within this period or your place may be lost.)

BOOKING FORM:

I would like to book a confirmed place on TRAINING END-USERS, 1 March & 21
March, London (Two days separated)

Title: ____________  First name: _________________

Surname: ____________________________________

Job title: ____________________________________

Organisation: ________________________________

Address: ____________________________________

Town:________________  Postcode:______________

Email address: ________________________________

Tel___________________ Fax: __________________

Are you a CILIP member? 	YES __	  NO __             

Personal* __ Institutional __

* If you are a Personal Member, but your employer is paying, they will still be charged at Personal Member rate.

CILIP membership no:  __________________________	
			
Dietary/special requirements (sensory or physical)

___________________________________________

PAYMENT OF FEE:

Option 1: __	Please send an invoice 
(Your payment will be due within 30 days of the invoice date).

Please give invoice name and address if different from above:

Invoice Name________________________________________	
			
Invoice Address_______________________________________	

_____________________________________Postcode_________


Option 2: __	I enclose a cheque (payable to CILIP) for _______________ 

Please tick here if you require a receipt: __

Option 3: __	Please debit _________   to my credit card 

Credit card details:

Name of cardholder:_______________________

Card no: __________________________________

Expiry date: _________________________________

Signature: ___________________________________


PLEASE NOTE: cancellations received on the day will incur the full fee. If a
cancellation is received in the seven working days prior to the event, 50% of the fee
will be due.

CILIP keeps any personal information you supply for the purpose for which you have
provided it.  It is not passed to other organisations unless this is made explicit when
you supply it or if we are legally required to do so.  However the Institute may from
time to time wish to send you information about other services or products it provides.

CILIP reserves the right to alter details or to cancel this event should the need arise.
CILIP has provision for those in wheelchairs. Induction loops are also available.

CILIP, The Chartered Institute of Library & Information Professionals

Registered Charity no. 313014

Message sent by:

Jodie Angel
Events Assistant, Training & Development
CILIP
7 Ridgmount Street
London
WC1E 7AE

Telephone: 020 7255 0560
Fax: 020 7255 0561
Email: [log in to unmask]

Visit our web pages at: www.cilip.org.uk/training

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