TFPL are o
************Apologies for cross posting**************
TFPL are offering the following courses in their management and
communication programme April 2006. If you would like to secure a place on
any of the courses then please follow the weblinks below and fill in the
booking form. For further information please contact Jacky Berry on 020 7332
6000 or email [log in to unmask]
We look forward to welcoming you to TFPL.
added value, business case and return on investment
date: 4 april
speakers: Ian Wooler and Boyd Hendriks
This one-day course for knowledge and information managers deals in
pragmatic and clear ways the issues of organisational benefits around
information expressed in Business Cases, Intangible Value, Return on
Investment and the activities and responsibilities connected with these
topics.
Now more than ever it is vital for information services to show in a
convincing and reliable way the clear and measured benefits of its efforts
in the core processes and knowledge assets of the organisation. Investments
in information technology like intranets, portals and search technology etc.
and expectations from knowledge management and intellectual capital make the
need for clear understanding of results even more important. You will learn
how to do the research within your organisation, how to present your
projected results to a board of directors and how to put a plan of action
together. At the end of the course participants will take away a first draft
of a plan of action for their own organisation.
outcomes:
* learn how to derive a Return on Investment for the library or information
services of your own organisation and develop the ability to sketch a
complex business case for information and knowledge management * understand
how to provide and prove maximum utilisation of the knowledge assets of your
organisation and develop the ability to construct relevant and applicable
information management related performance indicators * learn how to build
an effective and convincing Plan of Action; * understand how to set-up and
execute the necessary research in your organisation and learn how you can
benchmark your services * be able to adapt successful ways of presenting and
communicating impact, ambition and results to top-management levels * first
draft of a plan of action for your own organisation
course fee: £295.00 VAT (£346.63) includes refreshments and a buffet lunch.
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR1062
designing and facilitating workshops, learning and team events *NEW
date: 5 april
speaker: Ian Wooler
This one day course will provide knowledge and information professionals
with practical approaches for designing workshops, learning and team events.
Knowledge and information professionals are often faced with the need to
organise an intervention or event, for example, to address a
business/department challenge, communicate a new method of working,
brainstorm an idea, transfer knowledge, or build a high a performance team.
The course will provide delegates with the opportunity to look at the
principles of workshop design and the facilitation tools and techniques that
may be used to ensure that such interventions and events are successfully
delivered and have lasting impact.
outcomes:
* be able to design workshop processes and agendas * understand the
importance of learning styles * learn about facilitation tools and
techniques * ability to evaluate success and impact of workshops
course fee: £295.00 + VAT (£346.63) including refreshments and a buffet
lunch
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR1048
writing for the web - writing text that people will read
date: 7 april
speaker: Maud Hand
Do you want to write web content that works both for external websites and
the intranet? Your website is your company's calling card so your words have
got to hook the user. This course will teach you how to communicate more
effectively with your customers online. It will also help you to write for
your intranet so that it empowers your employees and guarantees your company
greater long-term success.
outcomes:
* be able to write punchy and persuasive web text * develop techniques to
structure your web writing wisely * simplify content without losing
substance * reversion print copy & other data into effective web formats *
adapt your web writing style for different genres * edit text with strong
titles, sparkling subheads and short sentences * understand your audience
and tailor your writing accordingly
course fee: £325.00 + VAT (£381.88) includes buffet lunch and refreshments
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR1039
Kind regards
JAcky
Jacky Berry
Training Manager
TFPL Ltd
2nd Floor, Times Square
160 Queen Victoria Street
London EC4V 4BF
email: [log in to unmask]
web: http://www.tfpl.com
tel: +44 (0)20 7332 6000
TFPL Ltd, 2nd Floor, Times Square, 160 Queen Victoria Street, London, EC4V 4BF
Tel: +44 (0)207 332 6000 Fax: +44 (0)870 333 7131
Sign up for TFPL job alerts to keep informed of any new exciting opportunities at
http://www.tfpl.com/temporary_recruitment/candidates/cjob_alert.cfm
http://www.tfpl.com/permanent_recruitment/candidates/pjob_alert.cfm
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