Dear GIS users
This is a questionnaire as part of my dissertation at the Uviversity
Collegege of London.
Due to the low response rate I have had so far, I am sending it again. I
would greatly appreciate it if you could take 5min to participate and
forward it to any colleagues that can participate.
Thanks you very much and apologies for any cross-postings.
Antigoni Zafiri
Dear GIS user,
My name is Antigoni Zafiri and I am a GIS MSc student conducting a survey
as part of my dissertation project.
The purpose of the survey is to gain an understanding into the way GIS –
users utilise GIS interfaces in practice. The results will be analysed
anonymously, and we will use the information in aggregate.
The survey will take 5 minutes to complete.
Thank you for your time; your participation will be of great help in
drawing conclusions about user needs and will enable future
recommendations for more user-centred GIS.
It would be greatly appreciated if you could also forward this
questionnaire to any fellow GIS users for participation in the survey!
Instructions – PLEASE READ CAREFULLY!
1. The most important part of this survey is a screenshot of your computer
while you are using a GIS.
2. Please take the screenshot not immediately after you’ve started
working, but about 45 minutes to an hour after you’ve started.
3. To take a screenshot, press “Print Screen” on your keyboard.
4. Then, using the ‘paste’ option in your email software, paste the image
at the end of your reply email
5. Please answer the questions outlined below in the space provided, and
then send the email back to me by choosing to reply to this email.
Privacy Statement
Please note that the questionnaire is confidential and any information
provided will be solely used for the purpose of this study. No personal
information will be used or disclosed without your authorisation
GIS – User Questionnaire Sept 2006
1. Job Title:
2. Name of GIS software being used:
3. How would you rate your confidence level with computers in general?
A. Very Good
B. Good
C. Acceptable
D. Poor
E. Very Poor
Please indicate your answer by typing the appropriate letter below (e.g.
A, B, C, D, E)
4. For how long have you been using the GIS software?
A. Less than 3 months
B. 3 to 6 months
C. 6 months to 1 year
D. More than 1 year (how many?)
Please indicate your answer by typing the appropriate letter below (e.g.
A, B, C, D)
5. Have your received any training on the use of the GIS software? (Yes/No)
6. How would you rate your confidence-level whilst carrying out routine
tasks with the GIS software?
A. Easy
B. Moderate
C. I find some operations difficult
D. I find most of my work very difficult
Please indicate your answer by typing the appropriate letter below (e.g.
A, B, C, D)
7. In a typical week, how often do you use the GIS software?
A. Less than 2 hours
B. 2 - 10 hours
C. 10 - 30 hours
D. More than 30 hours
Please indicate your answer by typing the appropriate letter below (e.g.
A, B, C, D)
8. Briefly describe the type of tasks you carry out with the GIS software:
9. Please give a brief description of the task you were carrying out when
capturing the screen shot provided below.
10. Do you find it easy to locate the desired functions in the GIS
software? (Yes/No)
11. Do you find the structure of the interface logical? (Yes/No)
12. Do you use any other GIS software? (Yes/No)
Please answer questions 12a and 12b only if you answered “Yes” in Question 12
12a. Which is your alternate GIS software?
12b. What tasks do you use this GIS software for?
13. Would you like to receive the results of this research? (Yes/No)
(we will send you a summary of the research when we completed it)
Please paste your screenshot in the space below. Please note that the
screenshot is crucial for this research and we will not be able to analyse
your response without the screenshot
Paste Screenshot
If you are using a web email account, use Paint to save as an image and
attach to your email reply!
Thank you very much for taking the time to complete this survey and
apologies for any cross postings!
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