A Fair Processing Notice is the one thing that would have made it fair. All
else hinged on the lack of it.
An automated process to distribute leads is interesting. I IMMEDIATELY used
the same process to generate another lead which prohibited the call.
Nonetheless the call arrived.
But my major beef is the passing of my data, without my consent, to a random
third party at all.
I have an expectation that the law will be complied with. I have an
expectation that those who generate automatic systems also comply with the
law. This was easy to prevent. And this is an area where the UKIC should
be marshalling some serious efforts
-----Original Message-----
From: This list is for those interested in Data Protection issues
[mailto:[log in to unmask]] On Behalf Of Roland Perry
Sent: 03 December 2006 10:27
To: [log in to unmask]
Subject: Re: [data-protection] Even we "experts" get caught out
In message
<!&!AAAAAAAAAAAYAAAAAAAAAIfCFjaFV0BEsFq4L0YKekfCgAAAEAAAAHOsRqRvgyNNknujD
[log in to unmask]>, at 09:32:25 on Sun, 3 Dec 2006,
Tim Trent <[log in to unmask]> writes
>Friday night I was after a mortgage indication.
...
>I fond the real details and immediately emailed a total prohibition on
>contacting me, required removal etc.
>
>At 10:15 on Saturday I was phoned by some random mortgage broker who
>had "been passed my details as a sales lead".
...
>he broke the PECR by contacting me after prohibition.
Even if there was a channel for him to receive an "anti"sales-lead, is it
realistic to expect that to kick in between Friday evening and Saturday
morning?
Or are you suggesting that as well as (what seems clearly to be) an
automated process for distributing sales leads, they should also have an
automated process (or person working 24x7) for recognising and distributing
prohibition notices? [I can see a certain parity, but realistically life's
not like that.]
I thought it was reasonably well accepted (if not particularly good
practice) that a marketing "opt-out" can take a month to work its way
through the system?
>
>His fault? I'm suggesting that he did not have a proper contract to
>receive data as a Data Controller form the business who took my details.
What would have made it "more proper"? The mechanism above, or something
else?
--
Roland Perry
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