In North Tyneside the figures range from 23.68% to 61.23%. These figures
are something of an understatement (but probably not greatly so) because
various technical problems have led to an underrecording of use.
Informal discussion with colleagues in other parts of the country has shown
that some, at least, have the same pattern as us. That is, small less busy
branches with few PCs have significantly less use than larger, busier
libraries with more PCs. This is possibly significant (with only 2 PCs,
what are the odds of finding a free machine?).
This does raise the question of what is a satisfactory level of use, and
this has to be related to the number of users. After the initial surge of
interest, use is now settling down, and although the number of individual
users is still rising, it is doing so slowly now, and I would expect it to
reach a level in the next year or so. If the number of users does not
increase, should we expect utilisation to increase?
Senior Librarian (ICT)
North Tyneside Libraries
Tel : 0191-200 5425 or 0191-200 6294
Fax : 0191-200 6088
E-mail : [log in to unmask]
Unless otherwise stated, opinions, conclusions and other information
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