Agree FOI volumes received by local authorities does not equate to a
business case for EDRMS in it's own right as described in my earlier
postings.
Question is what does constitute a business case for EDRMS in the Local
Authority sector for those that haven't already acquired this type of
technology?
For those that have acquired it, what was the primary business driver in
doing so, and has it delivered what was promised? Compliance as a business
driver for EDRMS is massively hyped by the ECM/EDRMS industry. Wrongly in my
opinion! How many seminars have you been to that bang on about being hauled
up in front of the DCA,or Financial Officers being jailed for non compliance
to the Sarbanes Oxley Act. Trying to invoke fear doesn't endear people into
listening to what you have to say. The business driver should be as is
suggested "technology to fit the people" and augment their effectiveness in
the day to day processes around case management, document management,
records management, general information governance and best practice.
Compliance can be achieved as a by product of implementing a system in the
appropriate manner, so is an additional benefit and a soft one at that.
It's easier to justify IT spend for making processes more efficient, thus
driving out cost, than making processes compliant. EDRMS is a tool that can
deliver high returns by making knowledge workers more efficient, especially
with the advent of Zero Click RM functionality which is seamless to the day
to day knowledge workers and maintained by the specialist RM workers.
747 or Ocean Liner, which one is more efficient? Hmm, well when the Aurora's
engine broke, at least it didn't plummett from the sky.
Regards
Paul Headey
Deltascheme Ltd.
-----Original Message-----
From: Sharp, Deirdre [mailto:[log in to unmask]]
Sent: 15 March 2005 15:32
To: Paul Headey; [log in to unmask]
Subject: RE: ODPM Outcomes 'G19'
No, boosting case for RM (getting commitment to ISO 15489).
Crossing Atlantic - there is the ocean liner option.
EDRMS - what we have learned in 2 months of FOI is that a good team of
trained people can work wonders. We think it just possible that RM works in
the same way. Which is not to say that we won't use IT solutions - we will,
just that they will be selected to fit the people, not 't other way about.
Deirdre
-----Original Message-----
From: The UK Records Management mailing list
[mailto:[log in to unmask]]On Behalf Of Paul Headey
Sent: 15 March 2005 14:37
To: [log in to unmask]
Subject: Re: ODPM Outcomes 'G19'
Mmm... Not sure what you mean?
Boosting the case for RM? Was that boosting the case for EDRMS or not?
Also "EDRMS isn't a must have for ISO 15489", in principle I agree. But in
the context that a Boeing 747 isn't necessary to get from London to New
York, but then I wouldn't want to swim the Atlantic to get there either!!
Surely EDRMS would be beneficial in maintaining ISO 15489, and reduce the
overhead of sustaining both the managerial and technical requirements for
"records Sustainability on both the record and the meta-data, as summarised
in the TNA definitions.
Paul Headey
Deltascheme Ltd
-----Original Message-----
From: Sharp, Deirdre [mailto:[log in to unmask]]
Sent: 15 March 2005 10:11
To: [log in to unmask]
Subject: Re: ODPM Outcomes 'G19'
Yes, we are aware of it. Priority Outcomes is usually handled by an
authority's e-Gov people. Ours picked up on the ISO 15489 reference and had
the sense to talk to us, the corporate records management team - so we
jointly drafted our response. As a result we have committed to compliance
with ISO 15489 by April 2006 (the G19 target) and have had this commitment
approved at the top - we were careful to stress that EDRMS isn't a 'must
have' for ISO 15489. So G19 was very handy for boosting the case for RM.
Deirdre Sharp
Norfolk County Council
-----Original Message-----
From: The UK Records Management mailing list
[mailto:[log in to unmask]]On Behalf Of Drew, Alison
Sent: 15 March 2005 09:52
To: [log in to unmask]
Subject: ODPM Outcomes 'G19'
Has anybody else come across this yet? The ODPM released a whole set of
"priority outcomes" which local authorities must achieve and 'G19'
(definition attached) doesn't require an EDRMS in place but does emphasise
the adoption of ISO 15489.
I haven't seen any reference to it anywhere before now - thought it might be
of useful to publish it's existence!
Alison
Alison Drew
Corporate Records Manager
Portsmouth City Council
023 9268 8325
<<G19.doc>>
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