Hello list,
A correction to my query regarding a journal's online access I made
yesterday. Title is not Radiology but Physiotherapy Research International.
All help appreciated.
One of the many e-journal titles we take provides a new username and
password every year for authorised access. This username and password
information is given to subscribers in the print copy of the journal. The
journal in question is Physiotherapy Research International (ISSN
1358-2267)and is published quarterly. We have received our March issue which
is also the first issue of the subscription year. Contrary to the claims of
the publisher, the March issue of PRI does not include the username and
password for online access to the same title. We have been in touch with out
subscription agent and the publisher about this. The publisher is adamant
that the username and password are printed on the inside of the print copy.
We even sent them a photocopy of the page where the publisher claims the
details should be available to no avail. Needless to say, we are not getting
this problem solved quickly.
Has anybody else come across this situation with PRI and how did you solve
the problem if it did get solved?
Regards,
Satu
Ms Satu Nieminen
Electronic Resources Librarian
University of Bradford
JB Priestley Library
Richmond Road
Bradford
BD7 1DP
Tel 01274 233400
Fax 01274 233398
Email [log in to unmask]
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