The solution might be to approach the appropriate regulator: ICSTIS.
Tim Turner
Wigan Council
> ----------
> From: Ekin Caglar[SMTP:[log in to unmask]]
> Reply To: Ekin Caglar
> Sent: 08 September 2005 09:58
> To: [log in to unmask]
> Subject: Re: [data-protection] (reply) Mobile phone scam warning
>
> Does this mean, in this day and age of mountains of laws and regulations,
> we
> are not able to resolve such issues without a hand from BBC's Watchdog?
>
> Ekin
>
> -----Original Message-----
> From: This list is for those interested in Data Protection issues
> [mailto:[log in to unmask]] On Behalf Of Tim Trent
> Sent: 08 September 2005 09:46
> To: [log in to unmask]
> Subject: Re: [data-protection] (reply) Mobile phone scam warning
>
> The issue is that the mobile phone owner/user is seen as responsible for
> what happens on the phone.
>
> To shake this you have to prove that the phone was somehow used in (say)
> Manchester while you were using it in (say) Torquay. In other words that
> your phone was cloned.
>
> Winning this one will be hard.
>
> Carriers do not keep huge logs of traffic sent and received over their
> networks. A better place for your information request is the purveyor of
> the services you state that you have not bought. The challenge you face
> is
> that your carrier is the billing agent for the unwanted service provider.
>
> But, to me, this is a simple(!) fraud rather than data protection.
> Lodging
> the facts of the fraud with Trading Standards is useful, but they will not
> act unless many similar reports are received and it becomes in the public
> interest to do so.
>
> Tim Trent - Consultant
> Direct: +44(0)1344 392644 Mobile:+44(0)7710 126618
> email: [log in to unmask]
> Marketing Improvement Limited, Abbey House, Grenville Place, Bracknell,
> United Kingdom, RG12 1BP
> http://www.marketingimprovement.com
>
>
>
>
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> -----Original Message-----
> From: This list is for those interested in Data Protection issues
> [mailto:[log in to unmask]] On Behalf Of Simon Howarth
> Sent: 08 September 2005 09:01
> To: [log in to unmask]
> Subject: Re: [data-protection] (reply) Mobile phone scam warning
>
> Having done data protection work for a major mobile phone company,
> threatening them with ICO complaints and Principle breaches won't work.
> Nothing wrong in submitting a SAR though, you may be able to prove a call
> was not made. As mentioned before, they are just the network on which
> information (voice messages, SMS, etc) are carried, so have little control
> over how it's used - think how BT react to people complaining they have
> been
> hit with a premium rate dialler for their Internet access
> - the bill still has to be paid.
>
> It will therefore be very difficult to prove they have breached any
> Principles.
>
> With regard to Jamster, there have been complaints about these companies
> operate and I believe that the networks should take some action over these
> organisations. DO you have any young/teenage children? Can you be sure
> they
> didn't request the ring tone on your phone?
>
> Jamster automatically sign you up to these sorts of services when you
> download a ring tone. It's extremely unethical, but there you go....
>
> Simon Howarth.
>
>
>
> -----Original Message-----
> From: ALASDAIR WARWOOD [mailto:[log in to unmask]]
> Sent: 07 September 2005 15:11
> To: [log in to unmask]
> Subject: Re: [data-protection] (reply) Mobile phone scam warning
>
> Threaten them with a SAR and a complaint to ICO about breaches of
> Principles 1, 3,4,and 7
>
> Regards
>
> Alasdair
>
> -----Original Message-----
> From: This list is for those interested in Data Protection issues
> [mailto:[log in to unmask]]On Behalf Of Devenish, Tom
> Sent: 07 September 2005 14:44
> To: [log in to unmask]
> Subject: Re: (reply) Mobile phone scam warning
>
> Thankyou,
>
> I have just spoken to T-mobile who say they do not take responsibility for
> these "third party" messages. I treid to explain the below advice and the
> lady hung up on me?
>
> Any ideas?
>
> Many Thanks,
> Tom
>
> > -----Original Message-----
> > From: This list is for those interested in Data Protection issues
> > [mailto:[log in to unmask]] On Behalf Of Graham Hadfield
> > Sent: 07 September 2005 08:16
> > To: [log in to unmask]
> > Subject: Re: Mobile phone scam warning
> >
> > If this ever happened to me I should be demanding to know from my
> > phone provider where they received the instructions from and what
> > proof they obtained that I had, indeed, subscribed. At the same time I
> > should be contacting my colleagues in Trading Standards.
> >
> > Regards,
> > Graham
> >
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