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Subject:

Re: Charging for lost books

From:

Elizabeth Nokes <[log in to unmask]>

Reply-To:

Elizabeth Nokes <[log in to unmask]>

Date:

Wed, 8 Jun 2005 17:43:14 +0100

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (276 lines)

Dear All,
 
After a trying day dealing with doctors (and others) on induction training,
who think they know it all, ALL, ALL .. !  - many thanks for making me laugh
with some of the suggestions for how to get money back for lost books !
 
Elizabeth Nokes

-----Original Message-----
From: UK medical/ health care library community / information workers
[mailto:[log in to unmask]]On Behalf Of Perry Rowena
Sent: 08 June 2005 12:56
To: [log in to unmask]
Subject: Re: Charging for lost books



Actually not so simple with students these days - unless you are the
awarding body you cannot withhold results - data protection or human rights
legislation!!



Rowena Perry

Library Manager

Health Informatics Shared Services



Healthcare Library

Prospect Park Hospital

Honey End Lane

Reading RG30 4EJ

Tel: 0118 960 5020

Fax: 0118 960 5014



[log in to unmask]




  _____  


From: UK medical/ health care library community / information workers
[mailto:[log in to unmask]] On Behalf Of Dobson, Malcolm
Sent: 08 June 2005 12:49
To: [log in to unmask]
Subject: Re: Charging for lost books



Absolutely - with students, it's easy; they just don't get their
certificates. With Mr X, top cosultant in wobbly knees, it's a little more
difficult. Perhaps we should look at sequestering wages.

-----Original Message-----
From: Wentz, Reinhard [mailto:[log in to unmask]]
Sent: 08 June 2005 12:34
To: [log in to unmask]
Subject: Charging for lost books

Dear All, 



isn't it also the question of How To Get The Actually Money from people who
moved away, don't react to invoices being sent to them, and don't worry
about sanctions (e.g. 'barred from library'? Phew, I don't care, I use
Pubmed and Google)?



Reinhard 



Reinhard Wentz Dipl Bibl 
Campus Library Manager 
Imperial College London Library 
Chelsea &  Westminster Campus 
369, Fulham Road 
London SW10 9TH 
Tel. 44(0)20 8746 8109 
e-mail [log in to unmask] 



-----Original Message-----
From: UK medical/ health care library community / information workers
[mailto:[log in to unmask]] On Behalf Of Jennings Val (RGZ)
Sent: 08 June 2005 12:28
To: [log in to unmask]
Subject: Re: Charging for lost books

Full replacement cost plus admin fees & charges eg £5 for every letter and
invoice you have had to issue to get this far plus another £x (you decide )
for time "wasted" ordering, processing, recataloguing... Always invoice
first, or at least don't necessarily wait to invoice until you've acquired
the book (on the grounds you can't afford to replace the book without the
cash!). Book out of print? Last known price plus uplift for inflation (so's
you can buy something similar)



Val Jennings                       
Library Service Manager, 
Queen Mary's Sidcup NHS Trust 
Charnley Library, Frognal Centre 
Frognal Avenue 
Sidcup  Kent 
DA14  6LT 

From: Dobson, Malcolm [mailto:[log in to unmask]]
Sent: 08 June 2005 12:14
To: [log in to unmask]
Subject: Re: Charging for lost books

Oh. at least. Trebble it, more like. & if I was in a bad mood that day there
would be a 10% 'mood' surcharge on top. (if I was in a good mood it would
merit a 20% discount, good moods being rarer)

-----Original Message-----
From: Woodley Zena (RQ8) Mid Essex Hospital
[mailto:[log in to unmask]]
Sent: 08 June 2005 12:10
To: [log in to unmask]
Subject: Re: Charging for lost books

Coo.  Hassle, eh? That would double the price, then...

-----Original Message-----
From: UK medical/ health care library community / information workers
[mailto:[log in to unmask]]On Behalf Of Dobson, Malcolm
Sent: 08 June 2005 12:09
To: [log in to unmask]
Subject: Re: [LIS-MEDICAL] Charging for lost books

I think there was a discussion about this on lis-medical a while ago (or
maybe it was on lis-cilip). When I was an FE librarian we set a standard fee
for lost books (as the BL does), which included a theoretical element for
the hastle of dealing with it.

-----Original Message-----
From: Perry Rowena [mailto:[log in to unmask]]
Sent: 08 June 2005 11:58
To: [log in to unmask]
Subject: Charging for lost books

What do people do about how much to charge for a lost book? 

Do you charge full replacement cost?  But what if it is out of print or a
new edition which you would have bought anyway is now out?

Or does it vary as to age of book etc - public libraries used to have some
sort of formula which took this into account.

Do you pass on discount you should (but might not) get from supplier? 

Do you invoice before or after replacement copy has been obtained?  

We don't charge fines if person has lost books (again because when I worked
in public libraries we didn't) 

Thanks in anticipation - replies will be summarised to the list. 

Rowena Perry 
Library Manager 
Health Informatics Shared Services 

Did you know that your local health library offers
Help and advice from skilled staff
Journal and book collections - electronic as well as traditional
Study space and internet access
Training courses and current awareness services
Search services and document delivery 

Check out our intranet site:  <http://nww.berkshire.nhs.uk/library>
http://nww.berkshire.nhs.uk/library - to find out more about our services
and to check our catalogue.

Healthcare Library 
Prospect Park Hospital 
Honey End Lane 
Reading RG30 4EJ 
Tel: 0118 960 5020 
Fax: 0118 960 5014 

[log in to unmask] 



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