Graham Titley
Document Delivery and Copyright Librarian
University of Plymouth
Drake Circus
Plymouth
PL4 8AA
Tel: 01752 233776 or 232303
Email: [log in to unmask]
-----Original Message-----
From: For interlibrary-loan and document supply services.
[mailto:[log in to unmask]] On Behalf Of Neil Dalley
Sent: 21 February 2005 11:09
To: [log in to unmask]
Subject: Staff and Request No ratio
Dear Colleagues,
As part of the research I'm doing for my contribution to the forthcoming
book on interlending edited by Jean Bradford and Jenny Brine I'd be
grateful if you could answer a few questions for me.
1) How many staff (FTE if possible) work in your Inter-Library Loan /
Document Supply section? 5 FTE spread over 3 campuses
2) How many of those staff (if any) are professionally qualified?
1.5FTE 1FTExCopyright and Document Supply; 1(.5FTE)xSubject Librarian
(shared role)
3) How many requests for items do your receive each year from your own
readers? approx 18,000
4) How many requests for items do you receive each year from other
libraries? approx 500
Just a general figure should help as I'm just trying to get an
impression rather than undertaking a scientific analysis!
Please reply directly to me and I'll summarise responses for the list.
Many thanks,
Neil
Neil Dalley
Senior Customer Services Consultant
SIRSI Limited
Unicorn House, Station Close, Potters Bar, Herts EN6 3JW
Tel. (01707) 858000
Fax. (01701) 858111
Email [log in to unmask]
http://www.sirsi.co.uk
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