I personally find telesales calls to be an insidious invasion of our free
time. I and many other people I know refuse point blank to accept these
calls and usually just hangup when someone calls.
However, predictive dialers are worse. They usually do not present a
telephone number and are silent when no sales droid is free to persuade you
to part with your cash.
For people like myself, that's a nuisance, for my parents and grandparents
generation, it's a concern as they have no idea who the call is from or what
It could be about. People of these generations often think its malicious in
nature.
I'd go as far as to say that all outbound telesales should be made illegal
with prison sentences for directors who allow their company to do this.
Carl
-----Original Message-----
From: This list is for those interested in Data Protection issues
[mailto:[log in to unmask]] On Behalf Of Tim Trent
Sent: 18 August 2005 17:10
To: [log in to unmask]
Subject: [data-protection] Silent Calls - are the DMA's new rules right?
The DMA has just allowed silent calls to be used more widely. There is a
brief discussion at:
http://www.marketingimprovement.com/smart/20050818.html#article3 in our
current newsletter
The TPS is very much of DPA interest, and the uptake in the UK at present is
huge. While we none of us want our time wasted by unwanted sales calls, how
do we as DP professionals feel about Autodialler led sales calls?
Tim Trent - Consultant
Direct: +44(0)1344 392644 Mobile:+44(0)7710 126618
email: [log in to unmask]
<blocked::mailto:[log in to unmask]>
Marketing Improvement Limited, Abbey House, Grenville Place, Bracknell,
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http://www.marketingimprovement.com
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