Lia, have you installed service pack 2? I wonder whether those experiencing problems have yet to install SP2 (as is the case with us). Just a thought.
Spencer
-----Original Message-----
From: Papachristou L. [mailto:[log in to unmask]]
Sent: 18 January 2005 09:50
To: [log in to unmask]
Subject: Re: BB assessment question
Can I add my bit to this?
From what I've read, it's not really very clear what causes the problems,
which is alarming in itself.
What I can confirm is that summative assessment was carried out here last
week with a class of 30 students. The test was set to one attempt and all
questions at once on a new window. We had no problems whatsoever.
Just lucky, or does it have to do with the settings as suggested in an
earlier thread?
Lia
--------------------------------------------------------------------------
Lia Papachristou
MLE Development Officer
Library and Information Services
University of Wales Swansea
e-mail: [log in to unmask]
-----Original Message-----
From: Blackboard/Courseinfo userslist
[mailto:[log in to unmask]] On Behalf Of Jordan, Spencer
Sent: 18 January 2005 09:20
To: [log in to unmask]
Subject: Re: BB assessment question
Thanks Mark, Kim and Kate for your responses.
As a user group we seem to be saying that, for summative assessment at
least, Blackboard is not reliable enough to use, certainly 6.1 anyway (there
were none of these problems with 5). If entire exam 'scripts' can be lost
(remember, we had four students for whom all responses to a 55 question exam
were lost), then I simply can't recommend its use. But as Kim says, what
then are we paying for?
Perception anyone ...?
Spencer
-----Original Message-----
From: Mark Northover [mailto:[log in to unmask]]
Sent: 17 January 2005 19:16
To: [log in to unmask]
Subject: Re: BB assessment question
Sounds very familiar. We had an assessment in which two students' responses
appeared as padlocks with no attempts available. We checked in the logs that
they had not inadvertently double-clicked the Submit button, and we could
check that they had definitely submitted each question correctly. The
lecturer had done everything correctly in setting the assessment up, and
advising his students. The attempts had simply vanished. I was desperate to
show it was user error, but couldn't.
I logged a ticket with Bb in early December. They provided a suggested
script to recover the attempts, but with no success, the attempts table was
empty. We had to take the students' case to the exam board. Very
unsatisfactory when it appears to be clearly a fault in the application.
We simply cannot advise anybody to use the assessment engine for summative
assessment at the moment.
Regards
--
Mark Northover
Flexible Learning Services Manager
Auckland University of Technology
Auckland, New Zealand
Ph: (649) 917-9999, ext 8688
mob: (64) 021-628603
On 18/1/05 3:44 AM, "Kate Boardman" <[log in to unmask]> wrote:
> Interesting you should bring this up.
>
> I've got a few problems with the gradebook which might be linked.
> Students who say they were thrown out of a quiz now can't get back in
> again, but when you go to the gradebook to clear the attempt there's no
> attempt listed, so I've had to tell the instructor to try allowing
> multiple attempts for a while. Interestingly, one of the common features
> heard in the student complaints was that it gave them errors when going
> to the next page, so I checked and this is also a test marked as single
> questionat a time. Haven't yet managed to recreate it, but there was a
> sizeable number saying it was a problem.
>
> I've also got a case where the padlock doesn't let you view the attempt,
> only clear it, even if you have submitted a number of answers. I guess
> it might do this if it hadn't registered an attempt at all (though
> there'd be no need to clear it either).
>
> no answers, though, sorry!
>
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> Kate Boardman
> Learning Technologies Team
> IT Service
> University of Durham
>
> t: 0191 334 2778
> e: [log in to unmask]
> w: http://www.dur.ac.uk/k.l.boardman
>
> duo: http://duo.dur.ac.uk
> BbUK: http://www.dur.ac.uk/ltteam/bbuk
> IT Service: http://www.dur.ac.uk/its/lt/duo/
>
>
>
> Jordan, Spencer wrote:
>
>> I was wondering whether anyone has seen this . . .
>>
>> 81 students taking summative assessment in blackboard (55 questions).
>> When it comes to look at the marks, it appears that four students have
>> padlock symbol with no answers submitted for any of the questions! The
>> students are adament they submitted responses to each question; the
>> test was set to 'one question at time' so any responses should have
>> been recorded as they progressed through the test. The responses of
>> these four students appear to have disappeared into the Bb ether.
>>
>> Any suggestions welcome.
>>
>> Spencer, UWIC
>> (Bb version 6.1.5.5, App Pack 1)
>>
>>
>
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