So how did it get the subject 'Ticket assignement to CERN Deployment Suppo
rt'? Someone manually changed it I suppose.
Let's suggest at the workshop next week then that Maarten/James/Laurence
handle all future user queries. It will save us a lot of effort trying to
set up procedures that will scale to even just the LHC user community.
John
On Tue, 26 Oct 2004, Burke, S (Stephen) wrote:
> Testbed Support for GridPP member institutes
>> [mailto:[log in to unmask]] On Behalf Of John Gordon said:
>> That's strange. I got alerted that this ticket was assigned to Grid
>> Operations.
>
> It was, Dave Kant sent it to the rollout list and Maarten picked it up.
> Which rather makes the point, it's much simpler to just ask in the rollout
> list (or indeed directly to Maarten/Laurence/James Casey as appropriate) in
> the first place than have the GGUS hand it to the GOC who still just put it
> in the rollout list!
>
> Stephen
>
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