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LIS-PUB-LIBS June 2004
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Subject:
Staff training videos
From:
Glynis James <[log in to unmask]>
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Date:
Tue, 8 Jun 2004 14:20:31 +0100
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I'm looking for staff training videos for public library staff on customer services and how to handle information enquiries/the reference interview. I'd be grateful for any information on sources.
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