In article <[log in to unmask]>,
Andrew Lockey <[log in to unmask]> writes
> I would have no problems at all with this as long as the Director
> is ringing with SOLUTIONS and RESOURCES to tackle the problem ;-)
>
Absolutely the right approach - warm response from the dept on the phone
'thanks for calling, we are aware of the problem and are trying to deal
with it within the resources that we have. Thanks for spotting that
these efforts are likely to fail within existing resources. As the
person responsible for resources we welcome your being aware of this
problem, and as management, for taking responsibility for it. If you
would like to make any suggestions then we will work constructively with
you to resolve the problem.'
I doubt confidentiality issues come into it, as management they can
probably justify accessing this information.
Cheers
--
Jel Coward
The UK Wilderness Emergency Medical Technician and Command Physician course is
7-13 November 2004 at Glenmore Lodge, Aviemore, Scotland
http://www.wildmedic.org
http://www.wemsi.org
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'There's no such thing as bad weather - just bad clothing"
Anon Norwegian
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