when you find out may be you can let us all know.
at this end we have a database that can be interrogated by crystal reports.
*Planning applications are recorded using the planning ref no as the site
ref.
* investigation remedaition and validation is then tracked to completion.
*the number of sites inspected can then be extracted and broken down as
follows.
* number of sites NFA'd
* number of outsatnding
* number of sites refered to external consultant.
and thats about it. But we havent really put any targets on it yet.
-----Original Message-----
From: Stephen Moreby [mailto:[log in to unmask]]
Sent: 13 February 2004 09:29
To: [log in to unmask]
Subject: Performance Indicators
All
How are all you Local Authority types tracking your service and outputs ?
I'm trying to identify suitable Key Performance Indicators relating to
contaminated land services, ideally including development control, Part IIA,
search responses and internal advice activities. It would also be helpful to
set suitable targets and be able to benchmark the service against other
Local Authorities. Any ideas ?
I'd be very interested to know how things are done elsewhere.
Thanks
Steve Moreby
Environmental Health Department
Gloucester City Council T 01452 396 312
Herbert Warehouse F 01452 396 340
The Docks [log in to unmask]
Gloucester, GL1 2EQ www.gloucester.gov.uk
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