Dear lis-e-journal members,
Thank you very much for responding to our plea about the customer service
we are receiving from ScienceDirect. I have forwarded all your emails to
Jill Lambert who is trying to sort out the pricing details for our Science
Direct subscription. If nothing else the immediate response from the list
has made us feel that we are not alone.
Since sending the message to the list, JIll has received a status report
regarding discussions between NESLi2 and Elsevier. In this report NESLi2
mention that Elsevier has been monitoring your messages and is aware of the
frustration their customers are experiencing!! NESLi2 are also in the
final stages of concluding a NESLi2 licence with Elsevier. If anyone is
not a member of the NESLi2 discussion list - let me know and I will forward
you the message.
Thank you again for all your feedback.
Nicola Dennis
At 10:07 04/02/2004 +0000, you wrote:
>>>Renewal of ScienceDirect
>>
>>>Are there any other libraries still waiting to receive a final quote for
>>>their subscription to ScienceDirect for 2004 yet?
>>
>>>Although we have continually contacted ScienceDirect we have received no
>>>communication from them and we have still not received our final
>>>quote. We are very concerned about the short time remaining before the
>>>extension to the existing agreement ends on February 18th.
>>
>>
>>>Jill Lambert
>>>Team Leader and Head of Public Services
>>
>>>LIS
>>>Aston University
>>>Birmingham, B4 7ET
>>>United Kingdom
>>>e-mail: [log in to unmask]
>>>Telephone 0121-359-3611 ext 4403
>>>Fax: 0121-359-7358
>
>**********************************************
>
>Nicola Dennis
>Business Information Specialist
>Library and Information Services
>
>Telephone:0121 359 3611 ext 4405
>Fax:0121 359 7358
>
>Aston University
>Aston Library and Information Services
>Aston Triangle
>Birmingham
>B4 7ET
>England
>
>**********************************************
**********************************************
Nicola Dennis
Business Information Specialist
Library and Information Services
Telephone:0121 359 3611 ext 4405
Fax:0121 359 7358
Aston University
Aston Library and Information Services
Aston Triangle
Birmingham
B4 7ET
England
**********************************************
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