Peter,
I have had various battles with Ingenta over the years. Basically they do
not see libraries as their partners but just as a source of money. The
views of libraries/librarians are irrelevant as long as they keep paying.
Just my opinion :-) .
Regards,
John Smith.
On Thu, 28 Oct 2004, Peter King wrote:
> I have protested strongly to Ingenta about their decision to charge for
> what I regard as standard service options, but to no effect. We shall
> pay for the premium service with great reluctance. I feel that Ingenta
> have shot themselves in the foot here: for a relatively small monetary
> gain they have damaged their relationship with their library partners.
>
> Peter King
>
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