Hi Ian,
I suspect that if their web pages are accessible, there's
not much you can do. If a company decides to go web only,
it may be purely a commercial issue on their part.
George Bell.
-----Original Message-----
From: Discussion list for disabled students and their
support staff. [mailto:[log in to unmask]] On Behalf
Of Ian Francis
Sent: 19 December 2004 21:21
To: [log in to unmask]
Subject: DDA and web-based equipment suppliers
Hi,
As a DSA assessor, I sometimes advise students to purchase
items of equipment from a computer components supplier in
the UK that deals via web-based ordering. They used to also
take telephone orders, but I notice the supplier has now
removed any telephone numbers and is saying they can only
deal with web and email-based requests.
The website is pretty complicated and likely to be difficult
to navigate using a screenreader. I've contacted the
supplier to ask if they are able to offer a service for
people who might be unable to use their website because of a
disability. I hope to get a positive response, but just
wanted to check I'm right to advise them they now need to
consider customers with disabilities who are unable to
access their website? Is there any useful information or
links I can send them about how the DDA applies to web-based
suppliers?
Regards
Ian Francis
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