Indicative of the standard of the training and follow up. Many staff just
switch off not seeing the personal link. In my experience usually the
younger ones. You have to work a bit harder to engage their interest at
----- Original Message -----
From: "Graham Smith" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Sunday, February 01, 2004 12:24 PM
Subject: [data-protection] Another DPA abuse?
> A colleague writes concerning a bank:
> : A couple of weeks ago I received a (personal) bank statement
> : showing a credit from a firm identified only by initials and I
> : couldn't immediately identify who it was. In fact I was able to
> : work it out eventually but my immediate reaction was to write
> : to my bank asking them if they could provide further details of
> : the credit.
> : This was the reply:
> : "I regret that due to the Data Protection Act we are not able
> : to offer any information concerning the origin of the funds."
> : ISTM that there's something amiss if *my own bank* can't tell
> : me who is transferring funds into *my* account.
> I've always held that two of the greatest lies ever told were:
> - "I love you my darling..."
> - "The cheque is in the post..."
> Sometime soon I may be adding "I'd be breaching the Data Protection Act if
> told you..." to the list :-(
> Graham Smith
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