Is this less about Data Protection, and more about the credit company
covering its back? They're worried that their systems aren't 100%, so they
try to plug the gap by refusing to allow anyone but the customer to deal
with them. That way, if someone successfully blags their way into the
system, the company can deny all knowledge and say that they only ever deal
with the customer, so it must be your fault?
Or am I being unseasonably cynical?
Bah humbug etc.
Tim Turner
Wigan Council
> ----------
> From: Roland Perry[SMTP:[log in to unmask]]
> Reply To: Roland Perry
> Sent: 17 December 2004 16:37
> To: [log in to unmask]
> Subject: [data-protection] DPA ambiguity on credit agreement
>
> A Friday situation - I bought something on "interest free" credit
> earlier today, and the agreement includes an interesting piece of poor
> drafting.
>
> In the "Customer Information" on the front it says: "Due to the Data
> Protection Act we will be unable to deal with anyone other than
> yourself, in respect of this agreement, without your prior written
> consent".
>
> Although common sense says they'll be "dealing with" the shop in order
> to determine things like the date of the first payment (which is linked
> to the delivery date) or indeed to tell the shop not deliver if their
> credit check fails me.
>
> Which brings us to a long statement on the back "Use of your
> information" which clearly states they will have many and various
> two-way *dealings* with credit reference agencies and "other
> organisations" in respect of the agreement.
>
> It's not entirely clear how the wording could be improved, though; to
> convey the message that "we can pas your data to almost anyone we like
> regarding this agreement, but we won't let your wife ring us up without
> your permission".
> --
> Roland Perry
>
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