Hi Bob,
the BSI seems definition seems to me to be (a) too simplistic (b) written by
someone who doesn't know what they are talking about.
KM can mean many different things to different people and I dispute that
'Knowledge' can be managed.
There are those who say that knowledge (as opposed to information) is in
people's heads and that we need to put our efforts into the capture and
re-use of this knowledge. Ok, but what's in people's heads may be of little
value?
I think the basis of any KM strategy has to be first get your RM processes
in place and working. More importantly, get people using them so that we can
learn from mistakes - 'course working in central government I don't have
expect that to be the case but hold out some hope for government will change
when the Freedom of Information Act allows people to see the basis for
decision making ands what evidence (!?) is used.
I thought BSI were better than that and heard they were working on a KM
standard?
Martin
-----Original Message-----
From: Bob McLean [mailto:[log in to unmask]]
Sent: 12 September 2003 17:14
To: [log in to unmask]
Subject: BSI - are they right?
"Put another record on"
BSI magazine 'Business Standards' (issue August/September 2003, p23) has
their senior marketing manager, Ian Brewer, defining the difference between
RM and KM as follows:
"KM is more about information as an asset whereas RM is about creating a
process by which you can store and retrieve information. For example, RM
is simply about saying "all of our records on a specific topic are here".
He adds that "a records management policy can add to an overall KM
strategy".
Is he right? Has he missed something? I would be very interested in your
views on this BSI stance. However, please post your replies to the LIST via
the web, rather than sending all your replies to me personally. That way we
get a thread that we can all see!
Bob McLean
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