My name is Tina Staples and I'm Deputy Archivist at HSBC Holdings plc. Our
unit is primarily responsible for the Group's historical records, but the
introduction of a new EDMS means we are currently facing all sorts of
pressing records management issues. I'm doing my best to read round the
subject but the sheer volume of information is quite overwhelming! Before I
go into meetings with the IT specialists, I'd be very grateful for any
advice you may have regarding an initial question I'm facing.
Our EDMS system is currently converting e-mails into rich text format. Is
this the standard approach to e-mails within most EDMSs and should I be
aware of any specific preservation issues involving rich text format? I
have noted that it doesn't seem to be recommended as a preservation format
in the PRO's guidelines. Can anyone offer advice or suggest recommended
reading?
Also, if there are any other UK bank archivists/records managers facing
EDMS problems, I'd welcome the chance to set up a discussion group if you
would like to get in touch.
Many thanks,
Tina
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