Hi, Lis-pub-libs recipients miight like to look at Norfolk's latest
edition of
http://library.norfolk.gov.uk/welcome.htm
(Introduction/Welcome to the library in several languages - site
still being developed in parts)
John THompson
Team Librarian
-----Original Message-----
From: Automatic digest processor [mailto:[log in to unmask]]
Sent: 04 May 2003 00:06
To: Recipients of LIS-PUB-LIBS digests
Subject: LIS-PUB-LIBS Digest - 1 May 2003 to 3 May 2003 (#2003-80)
There is one message totalling 408 lines in this issue.
Topics of the day:
1. Stepping Forward - training for library assistants
----------------------------------------------------------------------
Date: Sat, 3 May 2003 11:36:46 +0100
From: I Ledsham <[log in to unmask]>
Subject: Stepping Forward - training for library assistants
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Over the past 9 months Allegro Training has developed a suite of
training courses to help develop non-professional staff and to
provide an introduction to necessary information worker skills. The
course consists of four modules
Enquiry Skills
People Matters
(offered as two modules on one day)
Supply Chain
Information Management
(Offered as two modules on one day)
More information about each module is attached below. These
courses will next be offered in London as follows:
Enquiry Skills/People Matters - Wednesday 4 June
Supply Chain/Information management - Wednesday 2
July
Each one-day course (covering two modules) costs =A3200 (incl.
lunch). Delegates can undertake either or both days. Each days is
self-contained and does depend on having attended the other day.
What do they cover?
The Supply Chain
This module looks at the supply of requested items, including
books, serials and non-book media. You will learn about the three
main supply lines: buying, borrowing, electronic sources
Understanding and verifying the request
Options for satisfying the request
Electronic sources
Appropriate monitoring systems
Information Management
In this module we examine how users and staff find material in the
library. You will learn the basic principles of cataloguing and
classification and how these can be made to serve the user
understanding catalogue records
AACR, MARC and classification systems
Creating records for basic material
Evaluating the end product
Enquiry Skills
A course to help you answer reference enquiries with the minimum
of fuss. We take you through handling the reference interview, to a
survey of Quick Reference sources, a look at subject guides and
where you go from there, with practical examples and exercises.
Finding out what=92s really needed
Quick Reference Sources
Subject guides and Encyclopaedias
Moving the enquiry on
People Matters
This module looks at relationships at work and how to handle them
in a way which ensures you and those around you perform
effectively, efficiently and happily together
Working in a team
All-round communication
Helping the customer
Emotions and conflict
Time management
Who should attend?
The courses are for people working in any kind of library. They
provide practical, task-based learning opportunities which will help
participants be more efficient, effective and enthusiastic at work.
They will broaden and enhance library assistants=92 skills. The
course materials provided will allow review and reassessment of
the learning over time in the workplace.
When & Where
Venue: Bloomsbury Square Training Centre, London
Date: Wednesday 4 June; Wednesday 2 July 2003
Cost: =A3200 each day
Time: 9.30am-4.30pm
How to book
To reserve a place on this course please e-mail
[log in to unmask] with the following details
Course to be attended
Delegate name
Address
tel/Fax/e-mail
Invoice address (if different)
Order no. (if required)
Any special requiremets (dietary etc)
*************************
Ian Ledsham
Allegro Training
1 North End Farm Cottages
Cheriton
Alresford SO24 0PW
England
T/F: (+44) (0) 19 62 77 17 19
e-mail: [log in to unmask]
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<?xml version=3D"1.0" ?>
<html>
<head>
<title></title>
</head>
<body>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">Ov=
er the past 9 months Allegro Training
has developed a suite of
training courses to help develop non-professional staff and to
provide  an introduction to necessary information worker
skills. =
; The
course consists of four modules</span></font></div>
<div align=3D"left"><br/>
</div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">&#=
160;           En
qu=
iry
Skills </span></font></div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">&#=
160;           Pe
op=
le
Matters</span></font></div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">&#=
160;           (o
ff=
ered
as two modules on one day)</span></font></div>
<div align=3D"left"><br/>
</div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">&#=
160;           Su
pp=
ly
Chain</span></font></div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">&#=
160;           In
fo=
rmation
Management</span></font></div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">&#=
160;           (O
ff=
ered
as two modules on one day)</span></font></div>
<div align=3D"left"><br/>
</div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">Mo=
re information about each module
is attached below.  These
courses will next be offered in London as follows:</span></font></div>
<div align=3D"left"><br/>
</div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">&#=
160;           En
qu=
iry
Skills/People Matters - Wednesday 4 June</span></font></div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">&#=
160;           Su
pp=
ly
Chain/Information management - Wednesday 2
July</span></font></div>
<div align=3D"left"><br/>
</div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">Ea=
ch one-day course (covering two
modules) costs £200 (incl.
lunch).  Delegates can undertake either or both days.  Each
days=
is
self-contained and does depend on having attended the other
day.</span></f=
ont></div>
<div align=3D"left"><br/>
</div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt"><b=
>What do they cover? </b></span></font></div>
<div align=3D"left"><br/>
</div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt"><b=
>The Supply Chain </b> </span></font></div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">Th=
is module looks at the supply of
requested items, including
books,  serials and non-book media. You will learn about the three
main supply  lines: buying, borrowing, electronic sources
</span></fo=
nt></div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">&#=
160;           &#
16=
0;           
</spa=
n></font></div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">&#=
160;           Un
de=
rstanding
and verifying the request </span></font></div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">&#=
160;           Op
ti=
ons
for satisfying the request </span></font></div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">&#=
160;           El
ec=
tronic
sources </span></font></div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">&#=
160;           Ap
pr=
opriate
monitoring systems </span></font></div>
<div align=3D"left"><br/>
</div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt"><b=
>Information Management </b> </span></font></div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">In=
this module we examine how users
and staff find material in the
library. You will learn the basic principles of cataloguing and
classification and how these can be made to serve the user
</span></font><=
/div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">&#=
160;           &#
16=
0;           
understanding catalogue records </span></font></div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">&#=
160;           AA
CR=
,
MARC and classification systems </span></font></div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">&#=
160;           Cr
ea=
ting
records for basic material </span></font></div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">&#=
160;           Ev
al=
uating
the end product </span></font></div>
<div align=3D"left"><br/>
</div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt"><b=
>Enquiry Skills</b></span></font></div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">A =
course to help you answer reference
enquiries with the minimum
of fuss. We take  you through handling the reference interview, to
a
survey of Quick Reference sources, a look at subject guides and
where you go from there, with practical examples and
exercises.</span></fo=
nt></div>
<div align=3D"left"><br/>
</div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">&#=
160;           Fi
nd=
ing
out what’s really needed</span></font></div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">&#=
160;           Qu
ic=
k
Reference Sources</span></font></div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">&#=
160;           Su
bj=
ect
guides and Encyclopaedias</span></font></div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">&#=
160;           Mo
vi=
ng
the enquiry on</span></font></div>
<div align=3D"left"><br/>
</div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt"><b=
>People Matters</b> </span></font></div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">Th=
is module looks at relationships
at work and how to handle them
in a way which ensures you and those around you perform
effectively, efficiently and happily together</span></font></div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">&#=
160;           </
sp=
an></font></div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">&#=
160;           Wo
rk=
ing
in a team</span></font></div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">&#=
160;           Al
l-=
round
communication</span></font></div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">&#=
160;           He
lp=
ing
the customer</span></font></div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">&#=
160;           Em
ot=
ions
and conflict</span></font></div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">&#=
160;           Ti
me=
management</span></font></div>
<div align=3D"left"><br/>
</div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt"><b=
>Who should attend? </b></span></font></div>
<div align=3D"left"><br/>
</div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">Th=
e courses are for people working
in any kind of library. They
provide  practical, task-based learning opportunities which will
help=
participants  be more efficient, effective and enthusiastic at
work.
They </span></font><font face=3D"AMERIGARMND BT" size=3D"4"><span
style=3D=
"font-size:14pt">will  </span></font><font
face=3D"Arial"><span style=3D"font-size:10pt">broaden and enhance
library =
assistants’ skills. 
The
course materials  provided will allow review and reassessment of
the learning over time  in the workplace. 
</span></font></div>
<div align=3D"left"><br/>
</div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt"><b=
>When & Where</b> </span></font></div>
<div align=3D"left"><br/>
</div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">Ve=
nue: Bloomsbury Square Training
Centre, London </span></font></div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">Da=
te:   Wednesday 4 June;
Wednesday 2 July  2003 </span></font></div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">Co=
st:   £200 each
day </span></font></div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">Ti=
me:   9.30am-4.30pm </span></font></div>
<div align=3D"left"><br/>
</div>
<div align=3D"left"><br/>
</div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt"><b=
>How to book</b> </span></font></div>
<div align=3D"left"><br/>
</div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">To=
reserve a place on this course
please e-mail </span></font></div>
<div align=3D"left"><font face=3D"Arial" color=3D"#008000"><span
style=3D"=
font-size:10pt"><u>[log in to unmask]</u></span></font><fon
t
face=3D"Arial"><span style=3D"font-size:10pt"> with the following
details =
</span></font></div>
<div align=3D"left"><br/>
</div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">Co=
urse to be attended </span></font></div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">De=
legate name </span></font></div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">Ad=
dress </span></font></div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">te=
l/Fax/e-mail </span></font></div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">In=
voice address (if different) </span></font></div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">Or=
der no. (if required) </span></font></div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">An=
y special requiremets (dietary etc) </span></font></div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">**=
***********************</span></font></div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">Ia=
n Ledsham</span></font></div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">Al=
legro Training</span></font></div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">1 =
North End Farm Cottages</span></font></div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">Ch=
eriton</span></font></div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">Al=
resford SO24 0PW</span></font></div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">En=
gland</span></font></div>
<div align=3D"left"><br/>
</div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">T/=
F: (+44) (0) 19 62 77 17 19</span></font></div>
<div align=3D"left"><font face=3D"Arial"><span
style=3D"font-size:10pt">e-=
mail: [log in to unmask]</span></font></div>
<div align=3D"left"></div>
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--Alt-Boundary-17208.1160424--
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End of LIS-PUB-LIBS Digest - 1 May 2003 to 3 May 2003 (#2003-80)
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