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Subject:

Re: Virtual Chat and Assessments

From:

John Green <[log in to unmask]>

Reply-To:

John Green <[log in to unmask]>

Date:

Thu, 13 Mar 2003 09:00:30 -0000

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (66 lines)

Hi all,
We reported a related problem with assessments earlier this month, when we
found that there was no "remove" button for some tests. I enclose BB's
response - haven't checked today but so far we haven't seen 6.08.

-----Original Message-----
From: Jordan, Spencer [mailto:[log in to unmask]]
Sent: 13 March 2003 08:14
To: [log in to unmask]
Subject: Re: Virtual Chat and Assessments


Hi Mark,
Issue 2, "undeploying a test", is a known bug with version 6. Not ideal!

Spencer

-----Original Message-----
From: Mark Northover [mailto:[log in to unmask]]
Sent: 13 March 2003 03:45
To: [log in to unmask]
Subject: Virtual Chat and Assessments


Dear Bb List,

There are two issues in version 6 I would like help with if anybody has
words of wisdom. We are currently running version 6.0.6 Learning System on
UNIX boxes.

1
We are having performance problems running Virtual Chat (ie Lightweight
Chat) for students across the country. The system starts OK, but after a
period of time (say 20 minutes) it seems to grind to a halt - users cannot
log on to Chat, or get no new messages appearing.

In our testing in a local environment we have problems with our Macs. It
will only run stably on a very recent machine with OSX.2, but not in
previous systems (OSX.1 or 9.2), despite the Blackboard configuration grid
confirming that it should.

I'm not sure whether the Mac variable is a red herring or not, as it could
be our server setup, firewalls, etc. Has anyone done any testing on using
the Chat function on various setups, and can suggest what our problems might
stem from?


2
I haven't read about his in any of the 'Known Issues' documents from Bb, but
I cannot find a way to 'undeploy' a test. Once deployed, a test only has an
option for making the link not visible, but it is still deployed in the
original area, and therefore cannot be deployed anywhere else.

I have tried creating another test by importing the questions from the
initial test, which seems to work well, until I then try to deploy it.
Deploying the new test then causes an error message implying that the item
cannot be found.

Are there bugs here, or am I missing something simple?

Appreciate any light anyone can shed on wither of these issues.

Mark Northover
UNITEC
NZ

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