Anybody help with this one?
Student can log in to Blackboard fine inside the uni. Canšt log in outside
from home. Log in attempt returns, in red, NO AUTHENTICATION CREDENTIALS
WERE PROVIDED WITH THE REQUEST after typing in username and pass word. She
could log in fine last year.
I suspect something between her and the server has changed possibly a
helpful (?) Microsoft update/patch; something her ISP has done? Any other
offers?
--
Regards
Mark
Mark Gamble
Head of Learning Technology Support
University of Luton, Park Square, Luton, LU1 3JU
Tel (+44)1582 489260 Fax (+44)1582 489259 Mob 07720 068605
|