I have spoken to our IT staff about this - we plan to stay with Adobe
5.1 as they cannot see any advantages in moving to 6.0.
Graham
Date sent: Thu, 9 Oct 2003 17:17:58 +0100
Send reply to: An informal open list set up by the UK Serials Group
<[log in to unmask]>
From: Sandra Morris <[log in to unmask]>
Subject: Printing Ingenta articles - Adobe 6 and IE6 problem
To: [log in to unmask]
> I only received one response from another university on this - does
> that mean that no others are using Adobe 6 or that you have all solved
> the problem? Thanks Sandra
>
> Sandra Morris
> Electronic Information Development Officer
> Subject Support & E-Library Team,
> Information Services,
> Hugh Owen Library,
> University of Wales,
> Aberystwyth,
> Ceredigion, SY23 3DZ
> ====================================
> Email: [log in to unmask]
> Phone: 01970 621892
> FAX: (01970) 622404
>
> Tîm Cynorthwywyr Pwnc ac E-Lyfrgell,
> Gwasanaethau Gwybodaeth,
> Llyfrgell Hugh Owen,
> Prifysgol Cymru,
> Aberystwyth,
> Ceredigion, SY23 3DZ
> ====================================
> Ffon: 01970 621892
> ====================================
>
>
> -----Original Message-----
> From: An informal open list set up by the UK Serials Group
> [mailto:[log in to unmask]] On Behalf Of Sandra Morris
> Sent: 06 October 2003 15:50 To: [log in to unmask] Subject:
> Printing Ingenta articles - Adobe 6 and IE6 problem
>
>
> Is anyone else aware of problems printing articles on Ingenta when
> using Adobe 6 and IE6? On selecting the Adobe print icon, the (Adobe)
> message 'The document could not be printed' appears.
>
> I have just been informed by ingenta that this is a general problem
> and has been happening for a few months. They have informed the
> publishers. We have only just noticed it here - presumably because the
> students have just returned and most of our machines were upgraded in
> the summer.
>
> Are you all aware? If so, what workarounds are you using? Opening
> Adobe separately and then opening the article from there works ok but
> is impractical here.
>
> Thanks
> Sandra
>
> Sandra Morris
> Electronic Information Development Officer
> Subject Support & E-Library Team,
> Information Services,
> Hugh Owen Library,
> University of Wales,
> Aberystwyth,
> Ceredigion, SY23 3DZ
> ====================================
> Email: [log in to unmask]
> Phone: 01970 621892
> FAX: (01970) 622404
>
> Tîm Cynorthwywyr Pwnc ac E-Lyfrgell,
> Gwasanaethau Gwybodaeth,
> Llyfrgell Hugh Owen,
> Prifysgol Cymru,
> Aberystwyth,
> Ceredigion, SY23 3DZ
> ====================================
> Ffon: 01970 621892
> ====================================
>
*********************************************************************************
Graham Stone
Serials and Electronic Developments Team Leader
Eagle Learning Support Centre
Bolton Institute
Deane Road
Bolton BL3 5AB
email [log in to unmask]
Tel. 01204 903099
Fax. 01204 903594
URL http://www.bolton.ac.uk/learning
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