OK Ok - I'll de-lurk as a professional in IT and an expert in email systems.
The problem is usually the responder's email software.
There are two fields in an email message header of importance here
(The header is the bit which email software uses to deliver the message -
some mailer's hide this information)
"Reply to:" contains the address to which replies should be sent - if your
software supports this. By default most mailing lists insert this header
to direct replies back to the list.
"From:" contains the address of the person who originally sent the message.
The "Reply-To:" address should be used my mail clients in preference to the
Now, some email clients offer the user the choice of which to use and some
only let you use the "from:".
If you are experiencing a problem:
1) check the headers in the original message to be sure that the reply-to:
field has not been changed by the sender to their own address ( eg. Wally's
first mail message). If this is the case - address your problem to the
sender of the message.
2) check your own email client to see that the reply option is set to use
the "reply-to:" field and not the "from:" field ( contact your internal IT
support in the event of difficulty).
Hope this helps, can I learn more about Archeology now :)
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Senior Network Analyst Phone: +44 (0)