At 9:36 AM +0100 11/9/02, Sally Justice wrote:
>I had a 'relationship' of sorts with Inktomi for 18 months after they had a
>demo/stand at a JUSW, the software is impressive but the sales person was
>not! It took ages to get answers to queries etc. It is very expensive and
>we decided in the end for the time being to go with Google and HT Dig. The
>idea of having it really tailored to suit was great because it was so easy
>compared with HT Dig and of course Google which you have no control over at
>all if you don't pay. However it took so long and got so convoluted with
>Inktomi (and staff here I have to say) that I gave up. Hopefully they have
>improved their service to prospective customers.
Further to Jon's information and in relation to this: at the time we
bought into Inktomi there was no representation in this country and
so we dealt directly with the US office, and still do. This may alter
our relationship with the company although I would like to think not.
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