FACILITATION SKILLS
13 February 2002, London
Many library/information services are moving away from more 'traditional'
working patterns towards a range of more flexible working practices. Some of
these examples may be familiar to you:
* temporary structures, such as project teams
* flatter structures, with greater emphasis on team work
* working groups from different disciplines, as with converged services, or
different organisations
* groups for training & developing others
In these circumstances, where groups may have no previous experience of
working together as a 'team', or where perhaps no one individual has direct
authority over those from other organisations or disciplines, achieving
successful outcomes often depends on effective facilitation.
BENEFITS FROM ATTENDING
This workshop will help participants develop their facilitation skills as
part of managing and leading groups. It will help them to gain commitment
from others, to move towards consensus as part of achieving objectives, to
remove tension to 'unblock' groups, to solve problems and to mediate during
a conflict. All these skills will help participants to manage projects and
teams more effectively.
BY THE END OF THE EVENT PARTICIPANTS WILL HAVE:
* explored the role of facilitator
* identified and practised skills needed by an expert facilitator
* applied knowledge of group processes and group development to facilitation
* discovered how to use facilitation skills to achieve results
WHO SHOULD ATTEND?
Anyone who wants to improve their skills in developing the effectiveness of
working groups or teams. For example, anyone who is a leader or member of a
team, those working as part of a temporary project team or those responsible
for facilitating consultative groups in relation to Best Value.
PROGRAMME
9.00 Registration & coffee
9.30 Welcome, introduction and objectives
10.15 Are you a facilitator?
When is facilitation used? What skills are used? The CIGNA and other models
11.00 Coffee
11.15 Using facilitation skills
Applying the CIGNA model
1.00 Lunch
2.00 Group development and group processes
Small group work and theory input
3.00 Tea
3.15 Consensus decision-making
Exercise
4.30 Review
5.00 Close
SPECIAL NOTES:
The workshop will be highly participative and draw on the experience of all
participants.
WORKSHOP LEADER:
June Whetherly, Develop People>>Develop Services.
June is a consultant focusing on organisational, group and individual
development. She was previously a senior library manager and is particularly
interested in facilitating learning leading to change.
PLACES ARE LIMITED TO: 20
To book your place please call Professional Development on 020 7255 0560,
text phone 020 7255 0505, or e-mail [log in to unmask]
FEES
Personal members: £135 plus VAT (£23.62) £158.62
Institutional members: £164 plus VAT (£28.70) £192.70
Non members: £190 plus VAT (£33.25) £223.25
Student/Unwaged members: £25 plus VAT (£4.37) £29.37
HOW TO BOOK:
TO MAKE A CONFIRMED BOOKING:
Please print out and complete the booking form below and return it by fax to
Professional Development on 020 7255 0561, or post to: 7 Ridgmount Street,
London WC1E 7AE
TO PROVISIONALLY BOOK A PLACE:
To make a provisional booking simply telephone us on 020 7255 0560,
textphone 020 7255 0505, or email [log in to unmask]
(Provisional bookings will be held for three weeks. A confirmed booking must
be received within this period or your place may be lost.)
BOOKING FORM:
I would like to book a confirmed place on Facilitation skills (13 February
2002, London)
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PLEASE NOTE: cancellations received on the day will incur the full fee. If a
cancellation is received in the seven working days prior to the event, 50%
of the fee will be due.
PLEASE RETURN BOOKING FORM TO:
Professional Development, LA Enterprises, The Library Association, 7
Ridgmount Street, London, WC1E 7AE, or fax back to 020 7255 0561.
The Library Association keeps any personal information you supply for the
purpose for which you have provided it. It is not passed to other
organisations unless this is made explicit when you supply it or if we are
legally required to do so. However the Association may from time to time
wish to send you information about other services or products it provides.
Registered Charity no. 313014
Message sent by:
Iona Khan
Events Assistant, Professional Development
The Library Association
7 Ridgmount Street
London
WC1E 7AE
Telephone: 020 7255 0560
Fax: 020 7255 0561
Email: [log in to unmask]
Visit our website at: www.la-hq.org.uk
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