Yes, I have started turning people away. A patient appeared the other day (Saturday, bank holiday looming) with 5 days' constipation, claiming that her GP had
sent her to the Emergency Unit. The name change has helped wonderfully. I sent her away and have written a letter to her GP (carefully worded in case she had
made that bit up) copied to the PCG chairman. No response yet, of course, but a line is now in the sand.
Best wishes,
Rowley Cottingham
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