The following course is organised by CLAUD (Librarians in Higher Education networking to improve
library access for disabled users in the south and south west of
England) and the Access Unit, Department of Disability studies,
University of Bristol.
"Can I help you?"
The Non-disabling library
A course aimed at frontline library staff who come into contact with
disabled users in the Library.
Tuesday 18th September 2001
9.15 a.m. - 4.45 p.m.
Burwalls Conference Centre,
University of Bristol
About this Course:
This course will provide an opportunity to discover the most
appropriate way for frontline library staff to interact with disabled clients. We will discuss
attitudinal barriers and how to overcome these by improving staff
communication and behaviour. Advice on sharing this knowledge with your
colleagues will also be provided. This day will be of interest to frontline staff in all
library sectors - public as well as academic.
This course will involve:
Interactive sessions with space to learn from each other's professional
experiences. There will be time to share individual ideas and develop
group thinking in a non-threatening environment. The day will provide
an opportunity to examine how we engage with the complex needs of
disabled library users.
Your Tutor:
The course will be lead by Elisabeth Standen, a disabled woman who has
worked with a wide variety of disabled people, in both local authority
and academic settings. Elisabeth has recently joined the Access Unit as
a Disability Equality Trainer and the Development Officer for a project
aimed at increasing participation by disabled people in Further and
Higher Education in the Somerset region.
The course will be of particular interest to:
Frontline library staff who come into contact with disabled users and
who want to improve their interactive skills. The day will also
provide advice on the most suitable methods for passing on this
knowledge to your colleagues who are unable to attend.
To enrol:
Please complete the attached booking form or contact Janet Fletcher:
Tel: 0117 954 5717 or E-mail: [log in to unmask]
BOOKING FORM
"Can I Help You?" - The Non-Disabling Library
18th September 2001
Course code: B01F040SHA
Title: Full Forenames: Surname or Family Name:
Home Address:
Postcode:
Tel: (Day) (Evening)
Email:
Highest Qualification:
Date of Birth: / /
Male ˆ Female ˆ
Ethnic Origin (please tick as appropriate):
98 Prefer not to say
10 White
21 Black Caribbean
22 Black African
29 Black other
31 Indian
32 Pakistani
33 Bangladeshi
34 Chinese
39 Asian other
80 Other(please state)
Nationality:
Do you have an impairment? (please tick as appropriate)
99 Prefer not to say
00 None
01 Dyslexia
02 Blind/Partially Sighted
03 Deaf/Hearing Impaired
04 Wheelchair user/ Mobility difficulties
05 Personal care support
06 Mental Health Difficulties
07 An unseen impairment (e.g. diabetes etc.)
08 Multiple impairment
09 An impairment not listed
We will endeavour to meet the access requirements of any disabled
participants. Please indicate any access requirements needed
Are you registered Disabled? Yes / No
The University of Bristol is now required by the Higher Education
Statistical Agency, Queen Victoria House, 18 Royal Crescent,
Cheltenham, GL50 3DA, to ask for the above information. All
information is strictly confidential and covered by the Data Protection
Act.
Fee (including lunch and refreshments):
£60 for single delegate
£50 for multiple delegates from same establishment
£50 for CLAUD members
£40 for multiple CLAUD members from the same establishment
I enclose a cheque for £…………….. made payable to the University of Bristol,
Or
Please debit my credit card with £………..……… Access/Visa Number: ……………………………………...
Expiry date: ……………………… Signature of card holder: ……………………………………………
If cardholder is different from the course applicant, please give their
name & address on the back of this form.
Or
Please invoice:……………………………………………………………………………………………….
Please send completed application form to:
Janet Fletcher, Project Assistant for Claudine, Access Unit, University of Bristol, Union Building, Queen's Road, Clifton, Bristol, BS8 1LN
----------------------
Janet Fletcher
Project Assistant for CLAUDINE
Access Unit
University of Bristol
Union Building
Queen's Road
Clifton
Bristol
BS8 1LN
Telephone: 0117 9545717
e-mail: [log in to unmask]
----------------------
Sandra Jones
Project Manager for CLAUDINE
Access Unit
University of Bristol
Union Building
Queen's Road
Clifton
Bristol
BS8 1LN
Telephone: 01179545717
e-mail: [log in to unmask]
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